Help Desk Assistant Salaries in Ohio
How Much Does a Help Desk Assistant Make in Ohio?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Help Desk Assistant in Ohio is $57,491.
While Salary.com is seeing that Help Desk Assistant salary in OH can go up to $69,338
or down to $46,094, but most earn between $51,525 and $63,692.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Assistant
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Similar Job Salaries to Help Desk Assistant by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Ohio Wesleyan University
Student Worker - OWU Help Desk Assistant
|
$58,931/yr
|
RANGE: $52,032 - $65,830
|
|
GSK Solutions
Help Desk
|
$77,277/yr
|
RANGE: $68,626 - $85,929
|
|
Lensa
Help Desk Technician
|
$66,359/yr
|
RANGE: $59,036 - $73,683
|
|
Solvita
IT Help Desk Specialist
|
$66,359/yr
|
RANGE: $59,036 - $73,683
|
|
3PL Vision LLC
Help Desk Analyst
|
$58,127/yr
|
RANGE: $51,967 - $64,287
|
|
Proteam Solutions
Help Desk Technician
|
$66,764/yr
|
RANGE: $59,396 - $74,132
|
|
Toledo Area Regional Transit Authority
Help Desk Technician
|
$66,119/yr
|
RANGE: $58,822 - $73,416
|
|
V-Soft Consulting Group, Inc.
Help Desk Analyst
|
$66,168/yr
|
RANGE: $59,212 - $73,123
|
|
Vaco by Highspring
IT Help Desk Specialist
|
$66,764/yr
|
RANGE: $59,396 - $74,132
|
|
Lake Shore Cryotronics Inc
IT Help Desk Analyst
|
$66,709/yr
|
RANGE: $59,347 - $74,071
|
Top 10 Highest Paying Cities For Help Desk Assistant Jobs in Ohio
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Help Desk Assistant can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Help Desk Assistant job salaries in Ohio.
Some cities can pay higher salaries for Help Desk Assistant jobs, which can indicate that there is a large demand for Help Desk Assistant positions in this city.
The following table shows top 10 cities where the Help Desk Assistant salary is higher than other cities in Ohio.
Cleveland takes first place in this list, followed by Lakewood, Columbus.
The Help Desk Assistant salary is $57,503 in Cleveland,
which is lower than the national average. There is 0 city's Help Desk Assistant salary higher than national average in Ohio.
The average salary for a Help Desk Assistant in Ohio is $57,491,
but we found that the city with the highest salary for Help Desk Assistant jobs is Cleveland, OH, and it is higher than Lakewood.
Help Desk Assistant jobs in Cleveland can have the opportunity to earn higher salaries than in other cities in Ohio.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Cleveland | $57,503 | $4,792 | $1,106 | $28 |
| Lakewood | $57,503 | $4,792 | $1,106 | $28 |
| Columbus | $57,491 | $4,791 | $1,106 | $28 |
| Euclid | $57,456 | $4,788 | $1,105 | $28 |
| Cincinnati | $57,373 | $4,781 | $1,103 | $28 |
| Dayton | $57,143 | $4,762 | $1,099 | $27 |
| Hamilton | $57,137 | $4,761 | $1,099 | $27 |
| Newark | $57,137 | $4,761 | $1,099 | $27 |
| Lorain | $56,960 | $4,747 | $1,095 | $27 |
| Toledo | $56,936 | $4,745 | $1,095 | $27 |
What Does a Help Desk Assistant Do?
Help desk assistants troubleshoot problems and find fixes for them while relaying information to customers or staff members, such as why the problem occurred and how to resolve the issue.
Updated November 13, 2021
– help desk assistants analyze computer problems based on information they’re given, which requires a high degree of analytical skill and the ability to think critically.
Updated November 01, 2021
Describe in detail your experience working as a help desk assistant or assisting IT professionals with basic troubleshooting.
Updated December 20, 2021
Help desk assistants log communications to keep a detailed record of all problems diagnosed and fixed.
Updated December 19, 2021
Manage escalated issues and provide direction to Help Desk staff and directs other issues to Help Desk manager or appropriate personnel for timely resolution.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Assistant Salaries
What is the average of a Help Desk Assistant in Ohio?
The Help Desk Assistant salary range is from $51,525 to $63,692, and the average Help Desk Assistant salary is $57,491/year in Ohio.
The Help Desk Assistant's salary will change in different locations.
Which location pays the highest Help Desk Assistant salary in the United States?
The Help Desk Assistant salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Help Desk Assistant's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Assistant.
What is the growth rate of the Help Desk Assistant's salary?
If you are thinking of becoming a Help Desk Assistant or planning the next step in your career, find the detailed salary report of a Help Desk Assistant.
