Help Desk Tech Salaries in the United States
How Much Does a Help Desk Tech Make?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Help Desk Tech in the United States is $68,215.
While Salary.com is seeing that Help Desk Tech salary in the US can go up to $82,023
or down to $54,903, but most earn between $61,247 and $75,443.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Tech
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Similar Job Salaries to Help Desk Tech by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
SYSTEM West Virginia University Health System
Assoc Help Desk Tech
|
$81,791/yr
|
RANGE: $72,439 - $91,144
|
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CybertronIT
IT Help Desk Tech
|
$74,752/yr
|
RANGE: $66,061 - $83,444
|
|
MEDICAL WEST HOSPITAL AUTHORITY
HELP DESK TECH OPERATOR
|
$71,137/yr
|
RANGE: $62,899 - $79,374
|
|
Ohio State University Wexner Medical Center
Help Desk Tech
|
$74,953/yr
|
RANGE: $66,274 - $83,632
|
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Lensa
Help Desk Tech Expert
|
$80,907/yr
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RANGE: $71,538 - $90,275
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Northern Waters Casino Resort
Help Desk Tech
|
$72,892/yr
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RANGE: $64,452 - $81,333
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Neighborly Inc
Help Desk Tech
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$68,313/yr
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RANGE: $60,402 - $76,223
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WVU Medicine
Associate Help Desk Tech
|
$72,819/yr
|
RANGE: $64,352 - $81,285
|
What Does a Help Desk Tech Do?
Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021
Typical day-to-day duties and in-demand skill sets for IT help desk technicians include the following.
Updated December 14, 2021
As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Updated December 10, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Tech Salaries
What is the average of a Help Desk Tech in the United States?
The Help Desk Tech salary range is from $61,247 to $75,443, and the average Help Desk Tech salary is $68,215/year in the United States.
The Help Desk Tech's salary will change in different locations.
Which location pays the highest Help Desk Tech salary in the United States?
The Help Desk Tech salary in San Jose, CA is $85,610
which is the highest in the US.
What kinds of reasons will influence the Help Desk Tech's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.
What is the growth rate of the Help Desk Tech's salary?
If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.
Recent Salary Report
Below are the most recent Help Desk Tech salary reports. Employer name has been removed to protect anonymity.
$56,311
Yearly
A Help Desk Tech in Los Angeles, CA reported making $56,311 per year
Los Angeles, CA
6 - 1,000 employees
Full-Time
Company - Private
$61,634
Yearly
A Help Desk Tech in Indianapolis, IN reported making $61,634 per year
Indianapolis, IN
200 - 6 employees
Full-Time
Company - Private
$71,838
Yearly
A Help Desk Tech in South Jordan, UT reported making $71,838 per year
South Jordan, UT
100 - 200 employees
Full-Time
Company - Private
$29
Hourly
A Help Desk Tech in Westerly, RI reported making $29 per hour
Westerly, RI
7,6 - 15,000 employees
Part-Time
Company - Public
$31
Hourly
A Help Desk Tech in Skokie, IL reported making $31 per hour
Skokie, IL
3,000 - 7,6 employees
Part-Time
Company - Public
$5,967
Monthly
A Help Desk Tech in El Cajon, CA reported making $5,967 per month
El Cajon, CA
1,000 - 3,000 employees
Full-Time
Company - Public
