Help Desk Tech Salaries in the United States
How Much Does a Help Desk Tech Make?
Updated October 25, 2023
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SELECT STATE
Select State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
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- Nevada
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Individually reported data submitted by users of our website
Low Confidence
$46,187/yr
Average Base Pay
Low $39,621
Average $46,187
High $53,405
The average salary for Help Desk Tech is $46,187 per year in the United States.
Related Job Titles to Help Desk Tech
Similar Job Salaries to Help Desk Tech by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
NYC Careers
IT Help Desk Tech
|
$47,643/yr
|
RANGE: $40,404 - $54,882
|
|
UNITY MEDICAL CENTER
IT Help Desk Tech
|
$83,010/yr
|
RANGE: $72,813 - $93,207
|
|
Agile Defense, Inc.
Help Desk Tech (H)
|
$43,556/yr
|
RANGE: $36,758 - $50,355
|
|
ION Computer Systems
Help Desk Tech
|
$80,237/yr
|
RANGE: $69,000 - $91,473
|
|
BTD Manufacturing
Help Desk Tech 1
|
$48,408/yr
|
RANGE: $41,500 - $55,316
|
|
Robert Half
PC Tech/Help Desk
|
$77,684/yr
|
RANGE: $66,729 - $88,638
|
|
Master Search Solutions
Legal Help Desk Tech
|
$73,257/yr
|
RANGE: $63,315 - $83,198
|
|
Leap Managed IT
IT Support - Help Desk Tech
|
$64,081/yr
|
RANGE: $55,539 - $72,623
|
|
Xyant Services
Operations Center Tech (Help Desk)
|
$66,835/yr
|
RANGE: $57,238 - $76,433
|
|
Mainfreight Inc
IT/Tech Services Help desk
|
$105,840/yr
|
RANGE: $89,592 - $122,089
|
What Does a Help Desk Tech Do?
Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021
Typical day-to-day duties and in-demand skill sets for IT help desk technicians include the following.
Updated December 14, 2021
As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Updated December 10, 2021
Frequently Asked Questions About a Help Desk Tech Salaries
What is the average of a Help Desk Tech in the United States?
The Help Desk Tech salary range is from $39,621 to $53,405, and the average Help Desk Tech salary is $46,187/year in the United States.
The Help Desk Tech's salary will change in different locations.
Which location pays the highest Help Desk Tech salary in the United States?
The Help Desk Tech salary in San Jose, CA is $57,964
which is the highest in the US.
What kinds of reasons will influence the Help Desk Tech's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.
What is the growth rate of the Help Desk Tech's salary?
If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.
Recent Salary Report
Below are the most recent Help Desk Tech salary reports. Employer name has been removed to protect anonymity.
$34,971
Yearly
A Help Desk Tech in Los Angeles, CA reported making $34,971 per year
Los Angeles, CA
6 - 1,000 employees
Full-Time
Company - Private
$39,986
Yearly
A Help Desk Tech in Indianapolis, IN reported making $39,986 per year
Indianapolis, IN
200 - 6 employees
Full-Time
Company - Private
$49,791
Yearly
A Help Desk Tech in South Jordan, UT reported making $49,791 per year
South Jordan, UT
100 - 200 employees
Full-Time
Company - Private
$19
Hourly
A Help Desk Tech in Westerly, RI reported making $19 per hour
Westerly, RI
7,6 - 15,000 employees
Part-Time
Company - Public
$20
Hourly
A Help Desk Tech in Skokie, IL reported making $20 per hour
Skokie, IL
3,000 - 7,6 employees
Part-Time
Company - Public
$4,130
Monthly
A Help Desk Tech in El Cajon, CA reported making $4,130 per month
El Cajon, CA
1,000 - 3,000 employees
Full-Time
Company - Public
