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As of August 01, 2026, the average salary for a Help Desk Representative in Texas is $65,933 per year, which breaks down to an hourly rate of $32.
However, a Help Desk Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Help Desk Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $76,016 | $6,335 | $1,462 | $37 |
| Average | $65,933 | $5,494 | $1,268 | $32 |
| 25th Percentile | $60,609 | $5,051 | $1,166 | $29 |
Harris County - Houston, TX
McLane Intelligent Solutions - Temple, TX
E-Space - Arlington, TX
Flash - Austin, TX
A Help Desk Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Help Desk Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Help Desk Representative | $50,459 |
| Help Desk... Level Help Desk Representative | $58,578 |
| Help Desk... Level Help Desk Representative | $66,302 |
| Help Desk... Level Help Desk Representative | $73,094 |
| Help Desk... Level Help Desk Representative | $82,119 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Help Desk Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Help Desk Representative roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, Help Desk Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Help Desk Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $82,416 | $40.0 | 25% |
| Software & Networking | $82,416 | $40.0 | 25% |
| Energy & Utilities | $79,119 | $38.0 | 20% |
| Financial Services | $79,119 | $38.0 | 20% |
| Pharmaceuticals | $79,119 | $38.0 | 20% |
Understanding how a Help Desk Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $76,016 | $6,335 | $1,462 | $37 |
| Average | $65,933 | $5,494 | $1,268 | $32 |
| 25th Percentile | $60,609 | $5,051 | $1,166 | $29 |
Ready to take the next step in your career? Browse thousands of current Help Desk Representative job openings on our job board. Use the search bar below to find your perfect match.
The Reserves Network
Houston, TX
The Reserves Network | Houston, TX
IT Help Desk Associate Pay Rate:$19 - $21/ hr. Location:North Post Oak. Hours:Monday-Friday 8 am - 5 pm Introduction statement:A homebuilder is seeking to ... more
2 Days Ago
ACH Child and Family Services
Allen, TX
ACH Child and Family Services | Allen, TX
Job Description. Job Description. Description. Position Function. Responsible for providing technical assistance and support related to computer systems, h... more
2 Days Ago
Maverick Power
Garland, TX
Maverick Power | Garland, TX
Job Description. Job Description. Onsite. Travel: 0%. Join the Maverick Power Team. At Maverick Power, we don’t just build power distribution solutions—we ... more
2 Days Ago
Revel Staffing
Plano, TX
Revel Staffing | Plano, TX
Job Description. Job Description. We are seeking an. IT Help Desk Specialist. to provide day-to-day technical support to clinical and administrative staff ... more
3 Days Ago
Cache Valley Electric
Lubbock, TX
Cache Valley Electric | Lubbock, TX
Help Desk IT Specialist. Cache Valley Electric | Lubbock, Texas. Cache Valley Electric (CVE) is looking for a Help Desk IT Specialist to join our team and ... more
4 Days Ago
Contact Government Services, LLC
Austin, TX
Contact Government Services, LLC | Austin, TX
Job Description. Job Description. Senior Help Desk Technician. Employment Type: Full Time. Department: Help Desk. CGS seeks a Senior Help Desk Technician t... more
4 Days Ago
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