Help Desk Tech Salaries in North Carolina
How Much Does a Help Desk Tech Make in North Carolina?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Help Desk Tech in North Carolina is $64,991.
While Salary.com is seeing that Help Desk Tech salary in NC can go up to $78,145
or down to $52,307, but most earn between $58,352 and $71,876.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Tech
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Similar Job Salaries to Help Desk Tech by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Aeronautical Systems Incorporated
Help Desk Technician
|
$67,786/yr
|
RANGE: $59,904 - $75,667
|
|
Methodist University
Senior Help Desk Analyst
|
$72,714/yr
|
RANGE: $64,294 - $81,135
|
|
Actalent
Help Desk Support Technician
|
$73,199/yr
|
RANGE: $64,688 - $81,710
|
|
ClinLab Staffing
Information Technology Help Desk
|
$66,141/yr
|
RANGE: $58,711 - $73,570
|
|
Ascensus
Software Help Desk Specialist
|
$76,267/yr
|
RANGE: $65,553 - $86,980
|
|
Red Oak Technologies
Help Desk Analyst
|
$80,417/yr
|
RANGE: $71,111 - $89,723
|
|
TalentBridge
Help Desk Technician
|
$72,065/yr
|
RANGE: $63,686 - $80,445
|
|
Choate Construction Company
IT Help Desk Support
|
$62,697/yr
|
RANGE: $55,981 - $69,414
|
|
Piper Companies
Onsite Help Desk Specialist
|
$72,684/yr
|
RANGE: $64,233 - $81,135
|
|
Hendrick Motorsports
IT Technician/Help Desk
|
$96,826/yr
|
RANGE: $84,364 - $109,288
|
Top 10 Highest Paying Cities For Help Desk Tech Jobs in North Carolina
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Help Desk Tech can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Help Desk Tech job salaries in North Carolina.
Some cities can pay higher salaries for Help Desk Tech jobs, which can indicate that there is a large demand for Help Desk Tech positions in this city.
The following table shows top 10 cities where the Help Desk Tech salary is higher than other cities in North Carolina.
Raleigh takes first place in this list, followed by Cary, Durham.
The Help Desk Tech salary is $67,138 in Raleigh,
which is lower than the national average. There is 0 city's Help Desk Tech salary higher than national average in North Carolina.
The average salary for a Help Desk Tech in North Carolina is $64,991,
but we found that the city with the highest salary for Help Desk Tech jobs is Raleigh, NC, and it is higher than Cary.
Help Desk Tech jobs in Raleigh can have the opportunity to earn higher salaries than in other cities in North Carolina.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Raleigh | $67,138 | $5,595 | $1,291 | $32 |
| Cary | $67,138 | $5,595 | $1,291 | $32 |
| Durham | $66,666 | $5,556 | $1,282 | $32 |
| Greenville | $66,659 | $5,555 | $1,282 | $32 |
| Rocky Mount | $66,659 | $5,555 | $1,282 | $32 |
| Wilson | $66,659 | $5,555 | $1,282 | $32 |
| Charlotte | $66,098 | $5,508 | $1,271 | $32 |
| Gastonia | $66,030 | $5,503 | $1,270 | $32 |
| Chapel Hill | $65,818 | $5,485 | $1,266 | $32 |
| Hickory | $65,408 | $5,451 | $1,258 | $31 |
What Does a Help Desk Tech Do?
Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021
Typical day-to-day duties and in-demand skill sets for IT help desk technicians include the following.
Updated December 14, 2021
As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Updated December 10, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Tech Salaries
What is the average of a Help Desk Tech in North Carolina?
The Help Desk Tech salary range is from $58,352 to $71,876, and the average Help Desk Tech salary is $64,991/year in North Carolina.
The Help Desk Tech's salary will change in different locations.
Which location pays the highest Help Desk Tech salary in the United States?
The Help Desk Tech salary in San Jose, CA is $86,260
which is the highest in the US.
What kinds of reasons will influence the Help Desk Tech's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.
What is the growth rate of the Help Desk Tech's salary?
If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.
