Help Desk Tech Salaries in Massachusetts
How Much Does a Help Desk Tech Make in Massachusetts?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Help Desk Tech in Massachusetts is $74,218.
While Salary.com is seeing that Help Desk Tech salary in MA can go up to $89,241
or down to $59,734, but most earn between $66,636 and $82,082.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Tech
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Similar Job Salaries to Help Desk Tech by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Tech Networks of Boston
IT HELP DESK TECH – LEVEL III
|
$83,381/yr
|
RANGE: $73,686 - $93,075
|
|
Kyyba
Help desk
|
$98,153/yr
|
RANGE: $86,184 - $110,123
|
|
Connexion Systems & Engineering, Inc.
Help Desk Technician
|
$78,397/yr
|
RANGE: $69,282 - $87,512
|
|
Softworld, Inc.
Help Desk Manager
|
$98,153/yr
|
RANGE: $86,184 - $110,123
|
|
Softworld, a Kelly Company
Help Desk Manager
|
$133,674/yr
|
RANGE: $117,196 - $150,152
|
|
Masis Professional Group
Help Desk Support Specialist
|
$83,381/yr
|
RANGE: $73,686 - $93,075
|
|
The Steely Group
Help Desk II
|
$106,246/yr
|
RANGE: $93,476 - $119,016
|
|
Huxley
Senior Help Desk Analyst
|
$112,827/yr
|
RANGE: $99,320 - $126,334
|
|
Planet Technology
Help Desk Specialist
|
$83,381/yr
|
RANGE: $73,686 - $93,075
|
|
Historic New England
IT Help Desk Analyst
|
$79,438/yr
|
RANGE: $70,202 - $88,675
|
Top 10 Highest Paying Cities For Help Desk Tech Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Help Desk Tech can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Help Desk Tech job salaries in Massachusetts.
Some cities can pay higher salaries for Help Desk Tech jobs, which can indicate that there is a large demand for Help Desk Tech positions in this city.
The following table shows top 10 cities where the Help Desk Tech salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Help Desk Tech salary is $76,469 in Boston,
which is higher than the national average. There are 36 cities' Help Desk Tech salary higher than national average in Massachusetts.
The average salary for a Help Desk Tech in Massachusetts is $74,218,
but we found that the city with the highest salary for Help Desk Tech jobs is Boston, MA, and it is higher than Cambridge.
Help Desk Tech jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $76,469 | $6,372 | $1,471 | $37 |
| Cambridge | $76,469 | $6,372 | $1,471 | $37 |
| Waltham | $76,469 | $6,372 | $1,471 | $37 |
| Newton | $76,469 | $6,372 | $1,471 | $37 |
| Arlington | $76,469 | $6,372 | $1,471 | $37 |
| Brookline | $76,469 | $6,372 | $1,471 | $37 |
| Lynn | $76,469 | $6,372 | $1,471 | $37 |
| Malden | $76,469 | $6,372 | $1,471 | $37 |
| Medford | $76,469 | $6,372 | $1,471 | $37 |
| Quincy | $76,469 | $6,372 | $1,471 | $37 |
What Does a Help Desk Tech Do?
A college degree is not typically required for entry-level help desk positions, but a degree in computer information science, or help desk administration can help get an interview or achieve a higher pay grade.
Updated November 21, 2021
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
Updated November 09, 2021
Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Tech Salaries
What is the average of a Help Desk Tech in Massachusetts?
The Help Desk Tech salary range is from $66,636 to $82,082, and the average Help Desk Tech salary is $74,218/year in Massachusetts.
The Help Desk Tech's salary will change in different locations.
Which location pays the highest Help Desk Tech salary in the United States?
The Help Desk Tech salary in San Jose, CA is $85,610
which is the highest in the US.
What kinds of reasons will influence the Help Desk Tech's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.
What is the growth rate of the Help Desk Tech's salary?
If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.
