As of July 01, 2026, the average salary for an Operational Support Specialist in Massachusetts is $144,844 per year, which breaks down to an hourly rate of $70.
However, an Operational Support Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Operational Support Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $156,973 | $13,081 | $3,019 | $75 |
| Average | $144,844 | $12,070 | $2,785 | $70 |
| 25th Percentile | $124,529 | $10,377 | $2,395 | $60 |
HB Travels - Dorchester, MA
The Stepping Stones Group-Hosted - Springfield, MA
Municipal Emergency Services, Inc. - Dedham, MA
Merrimack Health - Lawrence, MA
An Operational Support Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Operational Support Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Investmen... Level Operational Support Specialist | $102,054 |
| Investmen... Level Operational Support Specialist | $124,124 |
| Operation... Level Operational Support Specialist | $146,254 |
| Investmen... Level Operational Support Specialist | $166,149 |
| Investmen... Level Operational Support Specialist | $193,872 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Operational Support Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Operational Support Specialist roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Internet sectors offer the strongest compensation, at 30% above the average. In contrast, Operational Support Specialist positions in Edu., Gov't. & Nonprofit or Software & Networking typically offer lower base pay, as these industries often view Operational Support Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $188,297 | $91.0 | 30% |
| Internet | $181,055 | $87.0 | 25% |
| Insurance | $152,086 | $73.0 | 5% |
Understanding how an Operational Support Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $156,973 | $13,081 | $3,019 | $75 |
| Average | $144,844 | $12,070 | $2,785 | $70 |
| 25th Percentile | $124,529 | $10,377 | $2,395 | $60 |
Ready to take the next step in your career? Browse thousands of current Operational Support Specialist job openings on our job board. Use the search bar below to find your perfect match.
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