Service Desk Salaries in Chicago, IL
How Much Does a Service Desk Make in Chicago, IL?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Service Desk in Chicago, IL is $61,795.
While Salary.com is seeing that Service Desk salary in Chicago, IL can go up to $74,526
or down to $49,546, but most earn between $55,383 and $68,459.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Service Desk by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Contact Government Services, LLC
Sr. Service Desk Agent
|
$62,249/yr
|
RANGE: $55,581 - $68,917
|
|
SAIC
Service Desk Agent
|
$78,025/yr
|
RANGE: $68,953 - $87,097
|
|
Silver Cross Hospital and Medical Centers
Service Desk Specialist
|
$76,091/yr
|
RANGE: $67,244 - $84,939
|
|
IT Associates
IT Service Desk Analyst
|
$81,900/yr
|
RANGE: $72,518 - $91,282
|
|
Impact Networking
Service Desk Engineer
|
$83,949/yr
|
RANGE: $73,717 - $94,182
|
|
CGS Federal (Contact Government Services)
Sr. Service Desk Agent
|
$60,631/yr
|
RANGE: $54,136 - $67,126
|
|
Atturo Tire Corp
Service Desk Agent
|
$47,782/yr
|
RANGE: $42,976 - $52,589
|
|
Insight Global
Service Desk - Chicago
|
$78,025/yr
|
RANGE: $68,953 - $87,097
|
|
Mittera
Tooling Customer Service Desk
|
$98,624/yr
|
RANGE: $86,353 - $110,894
|
What Does a Service Desk Do?
Beyond providing a channel for more efficient incident management, service desks also open the doors to self-service, via a knowledge base, driving resolution up.
Updated October 25, 2021
Service desks facilitate communication and collaboration between IT and other departments, helping to resolve and even avoid preventable glitches and breakdowns by helping you create, assign, track, and resolve tickets.
Updated October 18, 2021
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated December 18, 2021
Hence, a "service desk" is a help desk developed in an ITIL mold, and help desks are frequently regarded to be old-fashioned compared to the more modern service desk.
Updated December 17, 2021
As such, selecting the right software will enable your service desk to handle all service desk tasks with greater speed, ease, and satisfaction, with SysAid leading the pack.
Updated December 14, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Service Desk Salaries
What is the average of a Service Desk in Chicago, IL?
The Service Desk salary range is from $55,383 to $68,459, and the average Service Desk salary is $61,795/year in Chicago, IL.
The Service Desk's salary will change in different locations.
Which location pays the highest Service Desk salary in the United States?
The Service Desk salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the Service Desk's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk.
What is the growth rate of the Service Desk's salary?
If you are thinking of becoming a Service Desk or planning the next step in your career, find the detailed salary report of a Service Desk.
