As of August 01, 2026, the average annual salary for Customer Success Analyst in Massachusetts is $54,992, equivalent to $26 per hour, $1,058 weekly, or $4,583 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Success Analyst in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Success Analyst in Massachusetts vary widely, spanning from $49,180 to $72,562. Most professionals fall between the 25th percentile ($51,949) and 75th percentile ($64,189), while top earners (90th percentile) make $72,562 per year. This $12,240 pay gap underscores opportunities for salary growth through certifications, specialized skills like or , or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Massachusetts Customer Success Analyst often earn 8.8% higher than national averages due to demand from Fortune 61 companies. However, Massachusetts currently ranks 3 nationwide for Customer Success Analyst job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Success Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Success Analyst Salary $49,180 MA August 01, 2026
25th Percentile Customer Success Analyst Salary $51,949 MA August 01, 2026
50th Percentile Customer Success Analyst Salary $54,992 MA August 01, 2026
75th Percentile Customer Success Analyst Salary $64,189 MA August 01, 2026
90th Percentile Customer Success Analyst Salary $72,562 MA August 01, 2026
25% $51,949 10% $49,180 90% $72,562 75% $64,189 $54,992 50%(Median) Didn’t find job title? Click
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Recentive Analytics - Boston, MA

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Customer Success Analyst

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $56,591 Date Updated August 01, 2026
Location Barnstable, MA Avg. Salary $57,655 Date Updated August 01, 2026
Location Fitchburg, MA Avg. Salary $57,210 Date Updated August 01, 2026
Location Hyannis, MA Avg. Salary $57,781 Date Updated August 01, 2026
Location Leominster, MA Avg. Salary $57,222 Date Updated August 01, 2026
Location Malden, MA Avg. Salary $60,006 Date Updated August 01, 2026
Location Methuen, MA Avg. Salary $57,176 Date Updated August 01, 2026
Location Newton, MA Avg. Salary $59,999 Date Updated August 01, 2026
Location Revere, MA Avg. Salary $60,004 Date Updated August 01, 2026
Location Weymouth, MA Avg. Salary $58,934 Date Updated August 01, 2026
Job Openings for Customer Success Analyst in Massachusetts

Career Path for this job

  1. This Job:

    Customer Success Analyst

    1 - 3 years experience
    Associate's Degree

  2. Up a level:

    Customer Success Supervisor

    3 - 5 years experience
    Bachelor's Degree

Recently searched related titles: Customer Success Advocate