As of September 01, 2026, the average annual salary for Customer Support Director in District of Columbia is $210,805, equivalent to $101 per hour, $4,054 weekly, or $17,567 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in District of Columbia vary widely, spanning from $170,562 to $249,958. Most professionals fall between the 25th percentile ($189,741) and 75th percentile ($231,299), while top earners (90th percentile) make $249,958 per year. This $41,558 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, District of Columbia Customer Support Director often earn 10.7% higher than national averages due to demand from Fortune 52 companies. However, District of Columbia currently ranks 1 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $170,562 DC September 01, 2026
25th Percentile Customer Support Director Salary $189,741 DC September 01, 2026
50th Percentile Customer Support Director Salary $210,805 DC September 01, 2026
75th Percentile Customer Support Director Salary $231,299 DC September 01, 2026
90th Percentile Customer Support Director Salary $249,958 DC September 01, 2026
25% $189,741 10% $170,562 90% $249,958 75% $231,299 $210,805 50%(Median) Didn’t find job title? Click
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GoIntellects Inc. - Washington, DC

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $217,214 Date Updated September 01, 2026
Location Parcel Return Service, DC Avg. Salary $217,222 Date Updated September 01, 2026
Location Washington, DC Avg. Salary $217,224 Date Updated September 01, 2026
Location Washington Navy Yard, DC Avg. Salary $217,222 Date Updated September 01, 2026
Job Openings for Customer Support Director in District of Columbia

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