As of September 01, 2026, the average annual salary for Customer Support Director in Illinois is $194,069, equivalent to $93 per hour, $3,732 weekly, or $16,172 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Illinois vary widely, spanning from $157,021 to $230,114. Most professionals fall between the 25th percentile ($174,677) and 75th percentile ($212,936), while top earners (90th percentile) make $230,114 per year. This $38,259 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Illinois Customer Support Director often earn 1.9% higher than national averages due to demand from Fortune 52 companies. However, Illinois currently ranks 14 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $157,021 IL September 01, 2026
25th Percentile Customer Support Director Salary $174,677 IL September 01, 2026
50th Percentile Customer Support Director Salary $194,069 IL September 01, 2026
75th Percentile Customer Support Director Salary $212,936 IL September 01, 2026
90th Percentile Customer Support Director Salary $230,114 IL September 01, 2026
25% $174,677 10% $157,021 90% $230,114 75% $212,936 $194,069 50%(Median) Didn’t find job title? Click
Change Search Criteria
Check out Customer Support Director jobs in Illinois

Associate Director of Support

ISG Partners - Evanston, IL

Support Safety Director

Camping World - Lincolnshire, IL

Director of Training and Support

SelectLeaders - Chicago, IL

Director of Training & Support

Gulfstream Staffing, Inc. - Chicago, IL

Search More Customer Support Director Jobs in Illinois

What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

See user submitted job responsibilities for Customer Support Director.

Select a city to view specific salary and bonus information for Customer Support Director

Loading results...
Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $203,761 Date Updated September 01, 2026
Location Mount Prospect, IL Avg. Salary $200,971 Date Updated September 01, 2026
Location Abingdon, IL Avg. Salary $185,707 Date Updated September 01, 2026
Location Adair, IL Avg. Salary $185,258 Date Updated September 01, 2026
Location Addieville, IL Avg. Salary $188,033 Date Updated September 01, 2026
Location Addison, IL Avg. Salary $201,313 Date Updated September 01, 2026
Location Akin, IL Avg. Salary $185,129 Date Updated September 01, 2026
Location Albany, IL Avg. Salary $185,506 Date Updated September 01, 2026
Location Albers, IL Avg. Salary $188,286 Date Updated September 01, 2026
Location Albion, IL Avg. Salary $184,335 Date Updated September 01, 2026
Job Openings for Customer Support Director in Illinois

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director