As of March 01, 2025, the average annual salary for a Help Desk Lead in Maine is $59,126. Salary.com reports that pay typically ranges from $46,669 to $66,951, with most professionals earning between $35,327 and $74,075.
Manage the processing of incoming calls to the Help Desk via telephone, and e-mail to ensure courteous, timely, and effective resolution of end user issues.
May 17, 2023
Help Desk Lead in Greenbelt, MD
Develop & Maintain Service Desk agents training documentation, provide formal and continuous training to ensure high-quality service response.
November 20, 2022
Support the development of standard operating procedures, Knowledge Base (KB) articles for the use of service desks agents.
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About Maine
To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West).
Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
About Maine To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is ....More