As of January 01, 2026, the average annual salary for IT Customer Support in District of Columbia is $80,279, equivalent to $39 per hour, $1,544 weekly, or $6,690 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for IT Customer Support in District of Columbia vary widely, spanning from $68,826 to $106,224. Most professionals fall between the 25th percentile ($74,284) and 75th percentile ($93,860), while top earners (90th percentile) make $106,224 per year. This $19,576 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, District of Columbia IT Customer Support often earn 10.7% higher than national averages due to demand from Fortune 42 companies. However, District of Columbia currently ranks 1 nationwide for IT Customer Support job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
IT Customer Support Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Customer Support Salary $68,826 DC January 01, 2026
25th Percentile IT Customer Support Salary $74,284 DC January 01, 2026
50th Percentile IT Customer Support Salary $80,279 DC January 01, 2026
75th Percentile IT Customer Support Salary $93,860 DC January 01, 2026
90th Percentile IT Customer Support Salary $106,224 DC January 01, 2026
25% $74,284 10% $68,826 90% $106,224 75% $93,860 $80,279 50%(Median) Didn’t find job title? Click
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What is A IT Customer Support ?

IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $84,874 Date Updated January 01, 2026
Location Parcel Return Service, DC Avg. Salary $84,874 Date Updated January 01, 2026
Location Washington, DC Avg. Salary $84,874 Date Updated January 01, 2026
Location Washington Navy Yard, DC Avg. Salary $84,874 Date Updated January 01, 2026
Job Openings for IT Customer Support in District of Columbia

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