As of January 01, 2026, the average annual salary for IT Customer Support in Illinois is $73,905, equivalent to $36 per hour, $1,421 weekly, or $6,159 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for IT Customer Support in Illinois vary widely, spanning from $63,362 to $97,791. Most professionals fall between the 25th percentile ($68,386) and 75th percentile ($86,408), while top earners (90th percentile) make $97,791 per year. This $18,022 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Illinois IT Customer Support often earn 1.9% higher than national averages due to demand from Fortune 42 companies. However, Illinois currently ranks 14 nationwide for IT Customer Support job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
IT Customer Support Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Customer Support Salary $63,362 IL January 01, 2026
25th Percentile IT Customer Support Salary $68,386 IL January 01, 2026
50th Percentile IT Customer Support Salary $73,905 IL January 01, 2026
75th Percentile IT Customer Support Salary $86,408 IL January 01, 2026
90th Percentile IT Customer Support Salary $97,791 IL January 01, 2026
25% $68,386 10% $63,362 90% $97,791 75% $86,408 $73,905 50%(Median) Didn’t find job title? Click
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IT Litigation Support with Security Clearance

Contact Government Services, LLC - Chicago, IL

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What is A IT Customer Support ?

IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $79,216 Date Updated January 01, 2026
Location Mount Prospect, IL Avg. Salary $78,940 Date Updated January 01, 2026
Location Abingdon, IL Avg. Salary $72,057 Date Updated January 01, 2026
Location Adair, IL Avg. Salary $72,455 Date Updated January 01, 2026
Location Addieville, IL Avg. Salary $73,452 Date Updated January 01, 2026
Location Addison, IL Avg. Salary $78,940 Date Updated January 01, 2026
Location Akin, IL Avg. Salary $72,149 Date Updated January 01, 2026
Location Albany, IL Avg. Salary $71,589 Date Updated January 01, 2026
Location Albers, IL Avg. Salary $73,452 Date Updated January 01, 2026
Location Albion, IL Avg. Salary $69,918 Date Updated January 01, 2026
Job Openings for IT Customer Support in Illinois

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