As of January 01, 2026, the average annual salary for IT Customer Support in Jackson, MS is $64,465, equivalent to $31 per hour, $1,240 weekly, or $5,372 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for IT Customer Support in Jackson, MS vary widely, spanning from $55,268 to $85,300. Most professionals fall between the 25th percentile ($59,651) and 75th percentile ($75,371), while top earners (90th percentile) make $85,300 per year. This $15,720 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Jackson IT Customer Support often earn 0.3% lower than national averages. However, Jackson currently ranks 762 statewide for IT Customer Support job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
IT Customer Support Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Customer Support Salary $55,268 Jackson, MS January 01, 2026
25th Percentile IT Customer Support Salary $59,651 Jackson, MS January 01, 2026
50th Percentile IT Customer Support Salary $64,465 Jackson, MS January 01, 2026
75th Percentile IT Customer Support Salary $75,371 Jackson, MS January 01, 2026
90th Percentile IT Customer Support Salary $85,300 Jackson, MS January 01, 2026
25% $59,651 10% $55,268 90% $85,300 75% $75,371 $64,465 50%(Median) Didn’t find job title? Click
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Check out IT Customer Support jobs in Jackson, Mississippi

Remote IT Support Specialist

Cayuse Holdings - Jackson, MS

IT Support Specialist

Georgia Pacific - Monticello, MS

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Dtex Systems Pty Ltd - Jackson, MS

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What is A IT Customer Support ?

IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...

Source: (as of 06/04/2025). Read more from

See user submitted job responsibilities for IT Customer Support.

Job Openings for IT Customer Support in Jackson, MS

Understand the total compensation opportunity for A IT Customer Support, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
59651
75371
64465

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
62641
77893
69511
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Customer Support in Jackson, MS. The base salary for IT Customer Support ranges from $59,651 to $75,371 with the average base salary of $64,465. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $62,641 to $77,893 with the average total cash compensation of $69,511.

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59651
75371

 

About Jackson, Mississippi    Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the easte....More

Jackson, Mississippi  area prices were up 1.2% from a year ago

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