As of January 01, 2026, the average annual salary for IT Customer Support in Ohio is $70,599, equivalent to $34 per hour, $1,358 weekly, or $5,883 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for IT Customer Support in Ohio vary widely, spanning from $60,527 to $93,416. Most professionals fall between the 25th percentile ($65,327) and 75th percentile ($82,543), while top earners (90th percentile) make $93,416 per year. This $17,216 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Ohio IT Customer Support often earn 2.6% lower than national averages due to demand from Fortune 42 companies. However, Ohio currently ranks 28 nationwide for IT Customer Support job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
IT Customer Support Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Customer Support Salary $60,527 OH January 01, 2026
25th Percentile IT Customer Support Salary $65,327 OH January 01, 2026
50th Percentile IT Customer Support Salary $70,599 OH January 01, 2026
75th Percentile IT Customer Support Salary $82,543 OH January 01, 2026
90th Percentile IT Customer Support Salary $93,416 OH January 01, 2026
25% $65,327 10% $60,527 90% $93,416 75% $82,543 $70,599 50%(Median) Didn’t find job title? Click
Change Search Criteria
Check out IT Customer Support jobs in Ohio

Head of Customer Support

Confidential - Columbus, OH

IT Customer Support Representative (m/f/d) - German speaking

L-mobile solutions GmbH & Co. KG - New Bremen, OH

Search More IT Customer Support Jobs in Ohio

What is A IT Customer Support ?

IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...

Source: (as of 06/04/2025). Read more from

See user submitted job responsibilities for IT Customer Support.

Select a city to view specific salary and bonus information for IT Customer Support

Loading results...
Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $69,995 Date Updated January 01, 2026
Location Lakewood, OH Avg. Salary $74,655 Date Updated January 01, 2026
Location Portsmouth, OH Avg. Salary $69,328 Date Updated January 01, 2026
Location Aberdeen, OH Avg. Salary $68,868 Date Updated January 01, 2026
Location Ada, OH Avg. Salary $70,938 Date Updated January 01, 2026
Location Adamsville, OH Avg. Salary $71,099 Date Updated January 01, 2026
Location Addyston, OH Avg. Salary $74,456 Date Updated January 01, 2026
Location Adelphi, OH Avg. Salary $69,811 Date Updated January 01, 2026
Location Adena, OH Avg. Salary $71,658 Date Updated January 01, 2026
Location Akron, OH Avg. Salary $73,015 Date Updated January 01, 2026
Job Openings for IT Customer Support in Ohio

Jobs with a similar salary range to IT Customer Support : Senior Service Desk Analyst, Sr Specialist