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Medical Call Center Representative Salary in the United States

How much does a Medical Call Center Representative make in the United States?

As of July 01, 2026, the average salary for a Medical Call Center Representative in the United States is $46,857 per year, which breaks down to an hourly rate of $23.

However, a Medical Call Center Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $62,328
  • Majority Range (25th-75th percentile): $37,499 to $54,955
  • Entry-Level (10th percentile): $28,979
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View as table View as graph 25% $37,499 10% $28,979 90% $62,328 75% $54,955 $46,857 50%(Median) Didn’t find job title? Click

Medical Call Center Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $54,955 $4,580 $1,057 $26
Average $46,857 $3,905 $901 $23
25th Percentile $37,499 $3,125 $721 $18
Check out Medical Call Center Representative Job Openings in the United States
Call Center Representative

Home Genius Exteriors - Cleveland, OH

Call Center Representative

Home Genius Exteriors - North Canton, OH

MEDICAL CENTER REPRESENTATIVE

Premier Health - Troy, OH

MEDICAL CENTER REPRESENTATIVE

Premier Health - Dayton, OH

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Key Factors That Influence Medical Call Center Representative Salaries

A Medical Call Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Medical Call Center Representative Salaries?

Experience is a primary driver of a Medical Call Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $46,159
  • Early Career (1-2 years): $47,703
  • Mid-Level (2-4 years): $48,912
  • Senior-Level (5-8 years): $49,274
  • Expert (over 8 years): $49,516
Levels Salary
Entry Level Medical Call Center Representative$46,159
Intermediate Level Medical Call Center Representative$47,703
Senior Level Medical Call Center Representative$48,912
Specialist Level Medical Call Center Representative$49,274
Expert Level Medical Call Center Representative$49,516
$46,159 0 yr
$47,703 < 2 yrs
$48,912 2-4 yrs
$49,274 5-8 yrs
$49,516 > 8 yrs
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What Am I Worth?

How Do Medical Call Center Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Medical Call Center Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $51,880.
  • California: $51,683.
  • Massachusetts: $50,994.

Top Paying Cities for Medical Call Center Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $59,101
  • San Francisco: $58,454
  • Oakland: $57,222

Medical Call Center Representative Salary by Company Size: Startups vs. Enterprise

Medical Call Center Representative salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $50,552. While startup companies pay approximate $42,893.

Medical Call Center Representative Salary by Company Size

Company Size Employees Average Salary
Startup1~50$42,893
Growth Stage51~500$45,333
Established501~5000$48,852
Enterprise5000+$50,552

Medical Call Center Representative Salary by Industry: Top Paying Sectors

For Medical Call Center Representative roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Healthcare, offers compensation 20% above the average. Conversely, Medical Call Center Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Medical Call Center Representative as a support function rather than a direct revenue driver.

The top paying industry for a Medical Call Center Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$56,228$27.020%

Medical Call Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Medical Call Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$37,499
Average $46,857/year
$54,955
$3,125
Average $3,905/month
$4,580
$721
Average $901/week
$1,057
$18
Average $23/hour
$26
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $54,955 $4,580 $1,057 $26
Average $46,857 $3,905 $901 $23
25th Percentile $37,499 $3,125 $721 $18

Medical Call Center Representative Salary Growth & Career Path

Medical Call Center Representative
Medical Call Center Supervisor
Medical Call Center Manager

For a Medical Call Center Representative, the most direct path to higher earnings is advancing to the Medical Call Center Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $68,770 - a projected growth of 47% over your current level.

Salaries of jobs related to Medical Call Center Representative

Most common benefits for Medical Call Center Representative

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Medical Call Center Representative

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FAQ about Medical Call Center Representative

1. Where can a Medical Call Center Representative earn the most?

A Medical Call Center Representative's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Medical Call Center Representative earns the most in San Jose, CA, where the annual salary of a Medical Call Center Representative is $59,101.

2. What is the highest pay for Medical Call Center Representative?

The highest pay for Medical Call Center Representative is $62,328.

3. What is the lowest pay for Medical Call Center Representative?

The lowest pay for Medical Call Center Representative is $28,979.

4. What are the responsibilities of Medical Call Center Representative?

Answers incoming calls about various inquiries in a hospital setting. Assists with appointment scheduling, care coordination, taking patient information, and addressing concerns with empathy to ensure patient satisfaction. Performs call logging and routine tasks to fulfill caller requests. May redirect calls to other teams depending on the nature of the inquiry. Typically requires a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

5. What industry pays the highest salary for Medical Call Center Representative?

The Healthcare industry offers the highest average compensation for Medical Call Center Representative roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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