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Medical Call Center Representative Salary in the United States

How much does a Medical Call Center Representative make in the United States?

As of May 01, 2026, the average salary for a Medical Call Center Representative in the United States is $44,721 per year, which breaks down to an hourly rate of $22.

However, a Medical Call Center Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $54,449
  • Majority Range (25th-75th percentile): $40,780 to $49,813
  • Entry-Level (10th percentile): $37,191
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Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $40,780 10% $37,191 90% $54,449 75% $49,813 $44,721 50%(Median) Didn’t find job title? Click

Medical Call Center Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $49,813 $4,151 $958 $24
Average $44,721 $3,727 $860 $22
25th Percentile $40,780 $3,398 $784 $20
Check out Medical Call Center Representative Job Openings in the United States
Call Center Representative

Russell Tobin - Columbus, OH

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Russell Tobin - Blue Ash, OH

Call Center Representative

SPECTRUM - Grandview Heights, OH

Call Center Representative

SPECTRUM - Grandview Heights, OH

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Key Factors That Influence Medical Call Center Representative Salaries

A Medical Call Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how geographic location and company size can directly affect your earning potential.

How Do Medical Call Center Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Medical Call Center Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $49,515.
  • California: $49,327.
  • Massachusetts: $48,670.

Top Paying Cities for Medical Call Center Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $56,407
  • San Francisco: $55,789
  • Oakland: $54,613

Medical Call Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Medical Call Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 01, 2026
$40,780
Average $44,721/year
$49,813
$3,398
Average $3,727/month
$4,151
$784
Average $860/week
$958
$20
Average $22/hour
$24
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $49,813 $4,151 $958 $24
Average $44,721 $3,727 $860 $22
25th Percentile $40,780 $3,398 $784 $20

Medical Call Center Representative Salary Growth & Career Path

Medical Call Center Representative
Medical Call Center Supervisor
Medical Call Center Manager

For a Medical Call Center Representative, the most direct path to higher earnings is advancing to the Medical Call Center Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $67,872 - a projected growth of 52% over your current level.

Salaries of jobs related to Medical Call Center Representative

Most common benefits for Medical Call Center Representative

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Time Off (days)
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Common company salaries for Medical Call Center Representative

Here are companies hiring for Medical Call Center Representative and their salaries, click below for more details.

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FAQ about Medical Call Center Representative

1. Where can a Medical Call Center Representative earn the most?

A Medical Call Center Representative's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Medical Call Center Representative earns the most in San Jose, CA, where the annual salary of a Medical Call Center Representative is $56,407.

2. What is the highest pay for Medical Call Center Representative?

The highest pay for Medical Call Center Representative is $54,449.

3. What is the lowest pay for Medical Call Center Representative?

The lowest pay for Medical Call Center Representative is $37,191.

4. What are the responsibilities of Medical Call Center Representative?

Answers incoming calls about various inquiries in a hospital setting. Assists with appointment scheduling, care coordination, taking patient information, and addressing concerns with empathy to ensure patient satisfaction. Performs call logging and routine tasks to fulfill caller requests. May redirect calls to other teams depending on the nature of the inquiry. Typically requires a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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