Demonstrate willingness and ability learn and help implement new database processes, work with computer system changes and challenges, inform and troubleshoot with other departments, such as IT, to resolve any issues.
December 11, 2022
Assist the team in answering inquiry phone calls, chats and messages, emails, and requests from potential clients, family members, and collateral contacts for clients struggling with substance abuse and clients struggling with a dual diagnosis (if applicable).
January 23, 2023
Complete department data logs Work in concert with other facility staff to market and promote facility services to ensure occupancy and quality mix objectives are met.
February 03, 2023
Responding rapidly to all student inquiries - the best time to reach students is the moment they tell us they are interested.
February 06, 2023
Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
March 18, 2023
Provides Billing Coordinator, or designee, with insurance and billing documentation as needed for final confirmation prior to admission and/or submission of bill.
April 15, 2023
Reviews/explains to the resident, and/or guardian, room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc.
April 30, 2023
Participate in weekly clinical team meetings discussing treatment formulation, progress, regress and/or failure.
May 11, 2023
Adhere to all aspects of the clinical program's policies and procedures to ensure quality performance and assist the Admissions Supervisor in any quality improvements that may be necessary.
May 12, 2023
Communicate understanding of the needs of the callers and the breadth of services in our system of care to provide direction.
May 21, 2023