Prepare/Issue work orders for Air Export shipments to the warehouse department.
October 18, 2022
Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
October 19, 2022
Handle Air shipments and Ocean - full containers and single shipments from various regions utilizing all modes of transportation.
January 05, 2023
Demonstrate an emphasis on customer satisfaction per company policy.
February 20, 2023
Provide excellent and timely customer service skills and shipment follow up by proactively informing customers of the status of their shipments, answering questions to the best of your ability and referring clients to the department management when his/her questions are more technical.
March 04, 2023
Assist with quotes by providing rates, tariffs after negotiating costs with truckers, warehouses and carriers.
March 11, 2023
Manage the customer shipment process for assigned international and export accounts from shipment readiness until delivery at destination.
April 09, 2023
Resolve order issues with the customer regarding compliance issues, export documentation, transportation issues, and other activities related to supporting the export shipment process.
April 15, 2023
Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints.
April 25, 2023
Review daily workload to ensure the departmental and company goals are achieved.
May 19, 2023