Participates in monthly Technical CQI/QAI process, assisting with the analysis, assembly and assimilation of information and data and contributing in technical discussion, including reporting outcomes and creating and implementing improvement plans approved by supervisor.
January 21, 2023
Support the customers by performing scheduled testing and maintenance work as well as servicing repairs on laboratory equipment.
February 20, 2023
Assists in designing, modifying, and installing mechanical or electrical alterations to equipment in order to improve efficiency, performance, and/or extend useful life.
February 23, 2023
Evaluates equipment failures (with assistance as required) to identify user errors or manufacturing defects, providing feedback to users & management as appropriate.
March 07, 2023
Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment.
April 04, 2023
Responds to equipment problems, evaluates, troubleshoots, and corrects problems up to and including those requiring novel solutions and expert diagnostic skills, involving unfamiliar equipment and having high level of acuity and complexity.
April 05, 2023
Prepares and provides ongoing documentation in the form of recall and device alerts, monthly input to the president report, department project schedule status, biomed first response reports, and off site travel and labor summaries.
April 11, 2023
Demonstrates troubleshooting capability to the component level and provide a clear explanation regarding the status of the repair to the customer, if needed.
May 01, 2023
Maintains and updates a database of repair and technical support information required to perform repairs on a variety of equipment.
May 02, 2023
Provide a positive customer experience by providing health information as per standard operating procedure (SOPs) or as directed by the center Medical staff , explaining fees schedules and bonus programs, instruct donors regarding the importance of plasma donation and explains the uses of the products made from donated plasma.
May 04, 2023