Call Center Team Manager Salary in Augusta, GA

How much does a Call Center Team Manager make in Augusta, GA?

As of April 01, 2025, the average annual salary for a Call Center Team Manager in Augusta, GA is $96,537. According to Salary.com, salaries can range from a low of $74,609 to a high of $122,233, with most professionals earning between $85,059 and $109,987.

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Salary range for a Call Center Team Manager

$85,059 to $109,987

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Call Center Team Manager

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Job Openings for Call Center Team Manager in Augusta, GA

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

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Call Center Team Manager Salary By Experience Levels in Augusta, GA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Team Manager Salary By Level of Education in Augusta, GA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Call Center Team Manager in Augusta, GA

Average Base Salary

Core compensation

85059

109987

96537

Average Total Cash Compensation

Includes base and annual incentives

90686

120625

104118

What is the average salary for Call Center Team Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Team Manager in Augusta, GA. The base salary for Call Center Team Manager ranges from $85,059 to $109,987 with the average base salary of $96,537. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $90,686 to $120,625 with the average total cash compensation of $104,118.

View Average Salary for Call Center Team Manager as table

	Average Salary	Average Salary Range
Base Salary	$96,537	$85,059 - $109,987
Bonus	$7,581	$5,627 - $10,638
Total Pay	$104,118	$90,686 - $120,625

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Team Manager Salary Near Augusta, GA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Augusta, GA
CITY, STATE Aiken, SC	AVERAGE SALARY RANGE $84,802 - $109,654	COMPARE TO Augusta, GA
CITY, STATE Columbia, SC	AVERAGE SALARY RANGE $84,894 - $109,773	COMPARE TO Augusta, GA
CITY, STATE Anderson, SC	AVERAGE SALARY RANGE $84,480 - $109,239	COMPARE TO Augusta, GA
CITY, STATE Athens, GA	AVERAGE SALARY RANGE $89,361 - $115,550	COMPARE TO Augusta, GA
CITY, STATE Greenville, SC	AVERAGE SALARY RANGE $85,059 - $109,987	COMPARE TO Augusta, GA 0%
CITY, STATE Macon, GA	AVERAGE SALARY RANGE $82,348 - $106,481	COMPARE TO Augusta, GA

See salaries for Call Center Team Manager in locations close to Augusta, GA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Augusta, Georgia

Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is located at 33°28′12″N 81°58′30″W / 33.47000°N 81.97500°W / 33.47000; -81.97500 (33.470, −81.975). According to the United States Census Bureau, the Augusta–Richmond County balance has a total area of 306.5 square miles (793.8 km2), of which 302.1 square miles (782.4 km2) is land and 4.3 square miles (11.1 km2) (1.42%) is water. Augusta is located about halfway up the Savannah River on the fall line, which creates a number of small falls on the...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Call Center Team Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Augusta, GA that might be a good fit for the type of job and salary you are looking for.

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85059

109987

About Augusta, Georgia Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is ....More

Augusta, Georgia area prices were up 1.5% from a year ago

Call Center Team Manager Salary in popular cities: Atlanta, Columbus, Macon

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