Call Center Team Manager Salary in Provo, UT

What is the highest and lowest pay for Call Center Team Manager?

As of January 01, 2025, the average annual salary for a Call Center Team Manager in Provo, UT is $96,466. According to Salary.com, salaries can range from a low of $74,831 to a high of $122,365, with most professionals earning between $85,141 and $110,022.

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Salary range for a Call Center Team Manager

$85,141 to $110,022

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Call Center Team Manager

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Job Openings for Call Center Team Manager in Provo, UT

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

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Call Center Team Manager Salary By Experience Levels in Provo, UT

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Team Manager Salary By Level of Education in Provo, UT

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LEVEL OF EDUCATION

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Average Salary Range for Call Center Team Manager in Provo, UT

Average Base Salary

Core compensation

85141

110022

96466

Average Total Cash Compensation

Includes base and annual incentives

90545

121153

104144

What is the average salary for Call Center Team Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Team Manager in Provo, UT. The base salary for Call Center Team Manager ranges from $85,141 to $110,022 with the average base salary of $96,466. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $90,545 to $121,153 with the average total cash compensation of $104,144.

View Average Salary for Call Center Team Manager as table

	Average Salary	Average Salary Range
Base Salary	$96,466	$85,141 - $110,022
Bonus	$7,679	$5,404 - $11,131
Total Pay	$104,144	$90,545 - $121,153

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Team Manager Salary Near Provo, UT

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Provo, UT
CITY, STATE Orem, UT	AVERAGE SALARY RANGE $84,089 - $108,663	COMPARE TO Provo, UT
CITY, STATE Lehi, UT	AVERAGE SALARY RANGE $83,693 - $108,152	COMPARE TO Provo, UT
CITY, STATE South Jordan, UT	AVERAGE SALARY RANGE $87,334 - $112,856	COMPARE TO Provo, UT
CITY, STATE Sandy, UT	AVERAGE SALARY RANGE $87,492 - $113,061	COMPARE TO Provo, UT
CITY, STATE Salt Lake City, UT	AVERAGE SALARY RANGE $87,730 - $113,368	COMPARE TO Provo, UT
CITY, STATE West Jordan, UT	AVERAGE SALARY RANGE $87,414 - $112,959	COMPARE TO Provo, UT

See salaries for Call Center Team Manager in locations close to Provo, UT. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Provo, Utah

Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County. Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water. The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Call Center Team Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Provo, UT that might be a good fit for the type of job and salary you are looking for.

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85141

110022

About Provo, Utah Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is th....More

Provo, Utah area prices were up 2.3% from a year ago

Call Center Team Manager Salary in popular cities: Salt Lake City, West Jordan, Orem

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