Manages QA personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews.
January 30, 2020
Support the analysis of customer complaints including coordination of activities with customers, detailed failure analysis, and reporting to customer using customer portals.
February 27, 2020
Participate in external and internal regulatory audits and regulatory processes as required for matters related to Complaints and Regulatory.
March 01, 2020
Manage all aspects of quality systems, such as documentation, trainings, change controls, quality agreements and computer system validations as necessary for complaint handling.
April 08, 2020
Leading the clinical quality audiologist team in making determinations as to potential reportability of complaints to regulatory agencies globally, and collaborating with Regulatory Affairs and global Field Staff to ensure appropriate information is collected for reportability.
May 06, 2020
Demonstrates knowledge of Six Sigma, Define-Measure-Analyze- Improve-Control (DMAIC) methodology, performance measures and quality improvement statistical.
June 09, 2020
Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.
June 28, 2020