How much does a Complaints Manager make? The average Complaints Manager salary is $65,665 as of October 28, 2020, but the salary range typically falls between $59,830 and $74,048. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
-
View Hourly Wages
- Adjust Complaints Manager Salary:
-
Select State -
Select City -
Choose Similar Job -
Pick Related Category -
View Cost of Living in Major Cities
For Employees
Search Complaints Manager Job Openings
What does a Complaints Manager do?
Complaints Manager
Manages QA personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews.
January 30, 2020
Support the analysis of customer complaints including coordination of activities with customers, detailed failure analysis, and reporting to customer using customer portals.
February 27, 2020
Participate in external and internal regulatory audits and regulatory processes as required for matters related to Complaints and Regulatory.
March 01, 2020
Manage all aspects of quality systems, such as documentation, trainings, change controls, quality agreements and computer system validations as necessary for complaint handling.
April 08, 2020
Leading the clinical quality audiologist team in making determinations as to potential reportability of complaints to regulatory agencies globally, and collaborating with Regulatory Affairs and global Field Staff to ensure appropriate information is collected for reportability.
May 06, 2020
Demonstrates knowledge of Six Sigma, Define-Measure-Analyze- Improve-Control (DMAIC) methodology, performance measures and quality improvement statistical.
June 09, 2020
Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.
June 28, 2020
Complaints Manager Salary in Major Cities
This chart shows the salary comparison for Complaints Manager between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Complaints Manager in each city.
Complaints Manager Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Complaints Manager Salary by City
Click to see the salary for Complaints Manager in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $82,082 |
| Washington, DC | $73,099 |
| Miami, FL | $63,926 |
| Chicago, IL | $69,664 |
| Boston, MA | $73,985 |
| New York, NY | $78,995 |
| Dallas, TX | $65,239 |
If you'd like know Complaints Manager Salary in other cities, then please select a city in
Average Salary Range for Complaints Manager
Average Base Salary
Core compensation
59830
74048
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Complaints Manager in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Complaints Manager in the United States. The base salary for Complaints Manager ranges from $59,830 to $74,048 with the average base salary of $65,665. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $59,855 to $74,098 with the average total cash compensation of $65,781.
View Average Salary for Complaints Manager as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $65,665 | $59,830 - $74,048 |
| Bonus | $115 | $25 - $50 |
| Total Pay | $65,781 | $59,855 - $74,098 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Complaints Manager online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Complaints Manager, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
Select Relevant job experience
- Select Relevant job experience
- 0 years
- 1 years
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- 11 years
- 12 years
- 13 years
- 14 years
- 15 years
- 16 years
- 17 years
- 18 years
Select person you report to
- Select person you report to
- Supervisor
- Manager
- Director
- Senior Management
- CEO / Board of Directors
- Other
Select Level of education
- Select Level of education
- I have not earned a degree
- High School Diploma or Tech Certificate
- Associate's Degree
- Bachelor's Degree
- Master's Degree or MBA
- JD, MD, PhD or Equivalent
Select number of people you manager
- Select number of people you manager
- 0
- 1 - 5
- 6 - 10
- 11 - 25
- 26 - 100
- 100 +
Your target salary is ?
59830
74048
Comments about Complaints Manager
What's the difference between Grocery Store Manager and Complaints Manager?
According to our latest salary estimation on October 28, 2020. The average salary of Complaints Manager is $65,665, and the average salary of Grocery Store Manager is $80,463. The average salary of Grocery Store Manager is higher than Complaints Manager. ( 2020-10-28 salary.com )
I am a Complaints Manager, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Complaints Manager. a Complaints Manager Salary in New Britain, CT is $70,919 as of October 28, 2020; a Complaints Manager Salary in Barnstable, MA is $69,245 as of October 28, 2020. ( 2020-10-28 salary.com )
Complaints Manager Frequently Asked Questions
Why does the salary of a Complaints Manager vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Complaints Manager?
Salary ranges for a Complaints Manager can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: October 28, 2020