Complaints Handler Salary in the United States

How much does a Complaints Handler make in the United States?

As of April 01, 2026, the average salary for a Complaints Handler in the United States is $29,676 per year, which breaks down to an hourly rate of $14.

However, a Complaints Handler's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $34,298
  • Majority Range (25th-75th percentile): $27,447 to $32,095
  • Entry-Level (10th percentile): $25,418
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View as table View as graph 25% $27,447 10% $25,418 90% $34,298 75% $32,095 $29,676 50%(Median) Didn’t find job title? Click

Complaints Handler Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $32,095 $2,675 $617 $15
Average $29,676 $2,473 $571 $14
25th Percentile $27,447 $2,287 $528 $13
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Key Factors That Influence Complaints Handler Salaries

A Complaints Handler's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Complaints Handler Salaries?

Experience is a primary driver of a Complaints Handler's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $28,749
  • Early Career (1-2 years): $29,172
  • Mid-Level (2-4 years): $29,911
  • Senior-Level (5-8 years): $30,012
  • Expert (over 8 years): $30,180
Levels Salary
Entry Level Complaints Handler$28,749
Intermediate Level Complaints Handler$29,172
Senior Level Complaints Handler$29,911
Specialist Level Complaints Handler$30,012
Expert Level Complaints Handler$30,180
$28,749 0 yr
$29,172 < 2 yrs
$29,911 2-4 yrs
$30,012 5-8 yrs
$30,180 > 8 yrs
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What Am I Worth?

How Do Complaints Handler Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Complaints Handlers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $32,857.
  • California: $32,732.
  • Massachusetts: $32,296.

Top Paying Cities for Complaints Handlers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $37,430
  • San Francisco: $37,062
  • Oakland: $36,240

What Skills Can Increase a Complaints Handler's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 22.5% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Anti Money Laundering (Mentioned in 2.5% Job Postings): Anti-money laundering (AML) refers to the activities financial institutions perform to achieve compliance with legal requirements to actively monitor for and report suspicious activities.
  • Data Entry (Mentioned in 2.5% Job Postings): Transcribing information into an electronic medium such as a computer or other electronic device.
See More Skills
Skills Demand Percentage
Customer Service 22.5%
Anti Money Laundering 2.5%
Data Entry 2.5%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Complaints Handler's salary.
  • Marketing Support: Can increase your salary by up to 35%.
  • Commitment: Can increase your salary by up to 9%.
  • Building Relationships: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Marketing Support
 $40,062
35%
Commitment
 $32,347
9%
Building Relationships
 $31,753
7%
Customer Relations
 $31,456
6%
Integrity
 $31,456
6%
Communication Skills
 $31,159
5%
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How Education impacts a Complaints Handler's Salary?

Your level of education can impact your salary potential. While many Complaints Handlers enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Complaints Handler with a No Diploma is between $27,253 and $28,343).

Complaints Handler Salaries by Degree Level

Typical Education for Complaints Handler
Degree Level % of user with this level of education
No Diploma 50.0%
High School 50.0%
Associates 50.0%
Bachelors 0.0%
Masters 50.0%
Doctorate 0.0%
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Complaints Handler Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Complaints Handler's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on April 01, 2026
$27,447
Average $29,676/year
$32,095
$2,287
Average $2,473/month
$2,675
$528
Average $571/week
$617
$13
Average $14/hour
$15
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $32,095 $2,675 $617 $15
Average $29,676 $2,473 $571 $14
25th Percentile $27,447 $2,287 $528 $13

Salaries of jobs related to Complaints Handler

Salary Trends for Complaints Handler

Salaries for a Complaints Handler can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $31,828 in 2023 to around $30,596 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Complaints Handler salary trends, .

Average Annual Salary of Complaints Handler Over Time

2022
$???
2023
$31,828
2024
$31,409
2025
$30,596
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $31,828
2024 $31,409
2025 $30,596
2026
View More
2027
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Most common benefits for Complaints Handler

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Complaints Handler

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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