How Much Does a Complaints Specialist Make?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Complaints Specialist in the United States is $51,901. While Salary.com is seeing that Complaints Specialist salary in the US can go up to $63,885 or down to $41,406, but most earn between $46,407 and $58,174. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Complaints Specialist
Escalated Complaints Specialist
$46,308
US
Per Year
Complaints Manager
$133,395
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Complaints Investigator
$91,016
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Complaints Handler
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Similar Job Salaries to Complaints Specialist by Company

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Company average base salary in (usd) range
Prosper Marketplace
Complaints Specialist
$48,566/yr
$43,669
$53,463
RANGE: $43,669 - $53,463
SKYGEN
Appeals & Complaints Specialist II
$63,501/yr
$57,796
$69,206
RANGE: $57,796 - $69,206
Talent Acquisition Team
Product Complaints Specialist
$71,359/yr
$64,367
$78,351
RANGE: $64,367 - $78,351
Abbott
Senior CAPA and Complaints Specialist
$121,926/yr
$110,033
$133,818
RANGE: $110,033 - $133,818
Centene Management Company LLC
Complaints and Issues Specialist II
$55,750/yr
$50,371
$61,129
RANGE: $50,371 - $61,129
PayPal, Inc.
Customer Complaints Advocacy Specialist
$64,584/yr
$58,402
$70,765
RANGE: $58,402 - $70,765
Actalent
Quality Assurance Specialist - Complaints
$84,866/yr
$76,686
$93,046
RANGE: $76,686 - $93,046
Community Behavioral Health.
Complaints & Grievances Specialist
$61,354/yr
$54,623
$68,086
RANGE: $54,623 - $68,086
Capgemini
CQR Technician - Quality Complaints Specialist
$95,114/yr
$86,854
$103,373
RANGE: $86,854 - $103,373
Johnson & Johnson
Complaints Specialist II - Shockwave Medical
$101,060/yr
$91,224
$110,896
RANGE: $91,224 - $110,896

Open Complaints Specialist Jobs in the United States

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What Does a Complaints Specialist Do?

Qualifications to become a complaint specialist include a high school diploma or GED certificate and two years of experience at a call center or similar position.
Updated December 15, 2021
If this does happen, we'll send you a letter giving you the phone number of our Specialist Complaint Team who’ll help you with your complaint.
Updated November 09, 2021
As a complaint specialist, your primary duties are to research and resolve customer complaints received by phone, mail, email, fax, and social media.
Updated November 08, 2021
The Office of Professional Medical Conduct reviews all complaints of professional medical misconduct against licensed physicians, physician assistants and specialist assistants, including complaints of sexual harassment and assault.
Updated October 07, 2021
If you are thinking of becoming a Complaint Specialist or planning the next step in your career, find details about.
Updated October 03, 2021

Frequently Asked Questions About a Complaints Specialist Salaries

What is the average of a Complaints Specialist in the United States?

The Complaints Specialist salary range is from $46,407 to $58,174, and the average Complaints Specialist salary is $51,901/year in the United States. The Complaints Specialist's salary will change in different locations.

Which location pays the highest Complaints Specialist salary in the United States?

The Complaints Specialist salary in San Jose, CA is $65,462 which is the highest in the US.

What kinds of reasons will influence the Complaints Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Complaints Specialist.

What is the growth rate of the Complaints Specialist's salary?

If you are thinking of becoming a Complaints Specialist or planning the next step in your career, find the detailed salary report of a Complaints Specialist.

Recent Salary Report

Below are the most recent Complaints Specialist salary reports. Employer name has been removed to protect anonymity.

$25 Hourly
A Complaints Specialist in Concord, NC reported making $25 per hour
Concord, NC
7,6 - 15,000 employees
Part-Time
Company - Public
$47,857 Yearly
A Complaints Specialist in Frisco, TX reported making $47,857 per year
Frisco, TX
6 - 1,000 employees
Full-Time
Company - Private
$25 Hourly
A Complaints Specialist in Hendersonville, TN reported making $25 per hour
Hendersonville, TN
3,000 - 7,6 employees
Part-Time
Company - Public
$48,772 Yearly
A Complaints Specialist in Florence, AL reported making $48,772 per year
Florence, AL
200 - 6 employees
Full-Time
Company - Private
$51,519 Yearly
A Complaints Specialist in Rancho Cucamonga, CA reported making $51,519 per year
Rancho Cucamonga, CA
100 - 200 employees
Full-Time
Company - Private
$4,704 Monthly
A Complaints Specialist in Somerville, MA reported making $4,704 per month
Somerville, MA
1,000 - 3,000 employees
Full-Time
Company - Public