Computer User Support Specialist Salary in Springfield, MA

How much does a Computer User Support Specialist make in Springfield, MA?

As of March 01, 2025, the average annual salary for a Computer User Support Specialist in Springfield, MA is $82,251. Salary.com reports that pay typically ranges from $71,464 to $94,242, with most professionals earning between $61,643 and $105,159.

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Salary range for an Computer User Support Specialist

$71,464 to $94,242

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Computer User Support Specialist

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Job Openings for Computer User Support Specialist in Springfield, MA

What does a Computer User Support Specialist do?

Common responsibilities of a Computer User Support Specialist

Answer questions or resolve computer problems for customers remotely via email, chat, or telelphone, or in person.

December 06, 2022

Create, change and delete user accounts.

March 14, 2023

Provides configuration support in the area of help desk requests, ticket status, general data entry, data gathering from emails and phone calls for user support.

March 25, 2023

Install, maintain, support, troubleshoot operating systems and a wide variety of software applications, peripheral devices and network connectivity issues.

April 11, 2023

Resolve and document problems when installing and upgrading systems and software.

April 13, 2023

Set up equipment for employee and customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

April 26, 2023

Monitor all work orders and trouble tickets for status and compliance with established timeframes for work performance.

April 28, 2023

Document and maintain inventory of assets and equipment.

May 21, 2023

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Computer User Support Specialist Salary By Experience Levels in Springfield, MA

How much should you be earning in Computer User Support Specialist in Springfield, MA based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Computer User Support Specialist Salary By Level of Education in Springfield, MA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Computer User Support Specialist in Springfield, MA

Average Base Salary

Core compensation

71464

94242

82251

Average Total Cash Compensation

Includes base and annual incentives

71594

94459

82354

What is the average salary for Computer User Support Specialist in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Computer User Support Specialist in Springfield, MA. The base salary for Computer User Support Specialist ranges from $71,464 to $94,242 with the average base salary of $82,251. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $71,594 to $94,459 with the average total cash compensation of $82,354.

View Average Salary for Computer User Support Specialist as table

	Average Salary	Average Salary Range
Base Salary	$82,251	$71,464 - $94,242
Bonus	$103	$130 - $217
Total Pay	$82,354	$71,594 - $94,459

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Computer User Support Specialist Salary Near Springfield, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Springfield, MA
CITY, STATE Chicopee, MA	AVERAGE SALARY RANGE $71,584 - $94,400	COMPARE TO Springfield, MA
CITY, STATE Holyoke, MA	AVERAGE SALARY RANGE $71,584 - $94,400	COMPARE TO Springfield, MA
CITY, STATE Westfield, MA	AVERAGE SALARY RANGE $71,584 - $94,400	COMPARE TO Springfield, MA
CITY, STATE Manchester, CT	AVERAGE SALARY RANGE $74,191 - $97,838	COMPARE TO Springfield, MA
CITY, STATE East Hartford, CT	AVERAGE SALARY RANGE $74,191 - $97,838	COMPARE TO Springfield, MA
CITY, STATE Hartford, CT	AVERAGE SALARY RANGE $74,191 - $97,838	COMPARE TO Springfield, MA

See salaries for Computer User Support Specialist in locations close to Springfield, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Springfield, Massachusetts

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Computer User Support Specialist job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Springfield, MA that might be a good fit for the type of job and salary you are looking for.

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71464

94242

About Springfield, Massachusetts Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United State....More

Springfield, Massachusetts area prices were up 1.6% from a year ago

Computer User Support Specialist Salary in popular cities: Boston, Worcester, Lowell

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