Contact Manager Salary in Reno, Nevada

How much does a Contact Manager make in Reno, NV?

As of March 01, 2025, the average annual salary for a Contact Manager in Reno, NV is $101,981. Salary.com reports that pay typically ranges from $86,818 to $120,442, with most professionals earning between $73,012 and $137,250.

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Salary range for a Contact Manager

$86,818 to $120,442

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Contact Manager

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Job Openings for Contact Manager in Reno, NV

What does a Contact Manager do?

Common responsibilities of a Contact Manager

Act as a business partner while regularly educating, advising and informing your customers on marketing products, corporate merchandise, marketing trends and new campaign strategies.

November 16, 2022

Lead/direct senior business analysts, functional support area managers, and cross-functional execution teams on complex projects, performance improvement initiatives and organizational effectiveness analysis.

December 30, 2022

Develop and sustain a team of direct reports who are engaged in delivering the performance required to meet business targets, including coaching and the creation and implementation of training and development plans in an environment with a continuously evolving workforce.

March 08, 2023

Works closely with Senior Management and Director of Operations to create policy/procedures for their specific departments, and has direct external contact with business clients to provide sales support and resolution of escalated issues.

March 15, 2023

Support training efforts to ensure appropriate new hire training is achieving desired needs and the appropriate handoffs and tracking exist between contact center organization and training organization.

March 20, 2023

Manages and develops staff to achieve department objectives including determining staffing needs, setting goals, interviewing, selecting, coaching, and evaluating the performance of all direct reports.

April 20, 2023

Assist other teams to ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner.

April 24, 2023

Monitor completion of operational effectiveness/compliance requirements outlined in BMOs Policy and Procedures (PandP), and/or any other regulators and other communications as received, to manage risk within acceptable limits.

April 24, 2023

Drives employee engagement across the contact center ensuring employees are receiving training as required, team meetings are being held, one-on-one feedback sessions are being held, and recognition and rewards are utilized on a frequent basis to award positive behaviors.

April 30, 2023

Provides guidance and direction to staff, covering all aspects of customer service standards/procedures, ensures adherence to policies and procedures and initiates programs to enhance productivity and customer care.

May 12, 2023

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Contact Manager Salary By Experience Levels in Reno, NV

How much should you be earning in Contact Manager in Reno, NV based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Contact Manager Salary By Level of Education in Reno, NV

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Contact Manager in Reno, NV

Average Base Salary

Core compensation

86818

120442

101981

Average Total Cash Compensation

Includes base and annual incentives

91417

134007

109708

What is the average salary for Contact Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Manager in Reno, NV. The base salary for Contact Manager ranges from $86,818 to $120,442 with the average base salary of $101,981. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $91,417 to $134,007 with the average total cash compensation of $109,708.

View Average Salary for Contact Manager as table

	Average Salary	Average Salary Range
Base Salary	$101,981	$86,818 - $120,442
Bonus	$7,727	$4,599 - $13,564
Total Pay	$109,708	$91,417 - $134,007

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Contact Manager Salary Near Reno, NV

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Reno, NV
CITY, STATE Sun Valley, NV	AVERAGE SALARY RANGE $87,198 - $120,970	COMPARE TO Reno, NV
CITY, STATE Sparks, NV	AVERAGE SALARY RANGE $87,198 - $120,970	COMPARE TO Reno, NV
CITY, STATE Carson City, NV	AVERAGE SALARY RANGE $87,077 - $120,802	COMPARE TO Reno, NV
CITY, STATE Chico, CA	AVERAGE SALARY RANGE $88,166 - $122,313	COMPARE TO Reno, NV
CITY, STATE Roseville, CA	AVERAGE SALARY RANGE $93,305 - $129,443	COMPARE TO Reno, NV
CITY, STATE Elk Grove, CA	AVERAGE SALARY RANGE $93,409 - $129,586	COMPARE TO Reno, NV

See salaries for Contact Manager in locations close to Reno, NV. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Reno, Nevada

Reno (/ˈriːnoʊ/ REE-noh) is a city in the U.S. state of Nevada, located in the northwestern part of the state, approximately 22 miles (35 km) from Lake Tahoe. Known as "The Biggest Little City in the World", Reno is known for its casino industry. It is the county seat of Washoe County. The city sits in a high desert at the foot of the Sierra Nevada and its downtown area (along with Sparks) occupies a valley informally known as the Truckee Meadows. The city is named after Union Major General Jesse L. Reno, who was killed in action at the Battle of South Mountain on Fox's Gap. Reno, with an esti...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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