CRM Support Specialist Salary in Baltimore, MD

How much does a CRM Support Specialist make in Baltimore, MD?

As of March 01, 2025, the average annual salary for a CRM Support Specialist in Baltimore, MD is $66,221. According to Salary.com, salaries can range from a low of $49,593 to a high of $86,279, with most professionals earning between $57,517 and $76,720.

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Salary range for a CRM Support Specialist

$57,517 to $76,720

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CRM Support Specialist

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Job Openings for CRM Support Specialist in Baltimore, MD

What does a CRM Support Specialist do?

Common responsibilities of a CRM Support Specialist

Resolves Customer Relationship Management (CRM) user routine or Level I issues delivering exceptional customer service which may involve in-person guidance or one-on-one training.

September 22, 2022

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved.

March 12, 2023

Assist in creating and maintaining proper documentation, procedures, and policies for all platforms to ensure data integrity.

April 04, 2023

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CRM Support Specialist Salary By Experience Levels in Baltimore, MD

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

CRM Support Specialist Salary By Level of Education in Baltimore, MD

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for CRM Support Specialist in Baltimore, MD

Average Base Salary

Core compensation

57517

76720

66221

Average Total Cash Compensation

Includes base and annual incentives

58574

79549

68119

What is the average salary for CRM Support Specialist in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of CRM Support Specialist in Baltimore, MD. The base salary for CRM Support Specialist ranges from $57,517 to $76,720 with the average base salary of $66,221. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,574 to $79,549 with the average total cash compensation of $68,119.

View Average Salary for CRM Support Specialist as table

	Average Salary	Average Salary Range
Base Salary	$66,221	$57,517 - $76,720
Bonus	$1,898	$1,057 - $2,829
Total Pay	$68,119	$58,574 - $79,549

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

CRM Support Specialist Salary Near Baltimore, MD

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Baltimore, MD
CITY, STATE Towson, MD	AVERAGE SALARY RANGE $57,517 - $76,720	COMPARE TO Baltimore, MD 0%
CITY, STATE Dundalk, MD	AVERAGE SALARY RANGE $57,517 - $76,720	COMPARE TO Baltimore, MD 0%
CITY, STATE Ellicott City, MD	AVERAGE SALARY RANGE $57,479 - $76,670	COMPARE TO Baltimore, MD
CITY, STATE Glen Burnie, MD	AVERAGE SALARY RANGE $57,517 - $76,720	COMPARE TO Baltimore, MD 0%
CITY, STATE Columbia, MD	AVERAGE SALARY RANGE $57,423 - $76,595	COMPARE TO Baltimore, MD
CITY, STATE Bowie, MD	AVERAGE SALARY RANGE $62,153 - $82,904	COMPARE TO Baltimore, MD

See salaries for CRM Support Specialist in locations close to Baltimore, MD. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Baltimore, Maryland

Baltimore (/ˈbɔːltɪmɔːr/) is the largest city in the state of Maryland within the United States. Baltimore was established by the Constitution of Maryland as an independent city in 1729. With a population of 611,648 in 2017, Baltimore is the largest such independent city in the United States. As of 2017[update], the population of the Baltimore metropolitan area was estimated to be just under 2.808 million, making it the 20th largest metropolitan area in the country. Baltimore is located about 40 miles (60 km) northeast of Washington, D.C., making it a principal city in the Washington-Baltimo...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The CRM Support Specialist job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Baltimore, MD that might be a good fit for the type of job and salary you are looking for.

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57517

76720

About Baltimore, Maryland Baltimore (/ˈbɔːltɪmɔːr/) is the largest city in the state of Maryland within the United States. Baltimore was established by the Constitution of Mary....More

Baltimore, Maryland area prices were up 1.5% from a year ago

CRM Support Specialist Salary in popular cities: Columbia, Germantown, Silver Spring

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