CRM Support Specialist Salary in Worcester, MA

How much does a CRM Support Specialist make in Worcester, MA?

As of April 01, 2025, the average annual salary for a CRM Support Specialist in Worcester, MA is $68,134. According to Salary.com, salaries can range from a low of $50,742 to a high of $87,564, with most professionals earning between $59,030 and $78,305.

Search CRM Support Specialist Jobs in Worcester, MA

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a CRM Support Specialist

$59,030 to $78,305

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust CRM Support Specialist Salary:
Select State
Select City in MA
Choose Similar Job
Pick Related Category
View Cost of Living in Worcester, Massachusetts

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

CRM Support Specialist

Review the job openings and experience requirements for the CRM Support Specialist job to confirm that it is the job you are seeking.

See user submitted job responsibilities for CRM Support Specialist.

Search CRM Support Specialist Job Openings

Job Openings for CRM Support Specialist in Worcester, MA

What does a CRM Support Specialist do?

Common responsibilities of a CRM Support Specialist

Resolves Customer Relationship Management (CRM) user routine or Level I issues delivering exceptional customer service which may involve in-person guidance or one-on-one training.

September 22, 2022

Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved.

March 12, 2023

Assist in creating and maintaining proper documentation, procedures, and policies for all platforms to ensure data integrity.

April 04, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

CRM Support Specialist Salary By Experience Levels in Worcester, MA

How much should you be earning in CRM Support Specialist in Worcester, MA based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for CRM Support Specialist in Worcester, MA

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

CRM Support Specialist Salary By Level of Education in Worcester, MA

Do you know how much should you be paid for a CRM Support Specialist position in Worcester, MA based on your education level?

Tell us about your education and see an estimate of earnings for CRM Support Specialist in Worcester, MA and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for CRM Support Specialist in Worcester, MA

Average Base Salary

Core compensation

59030

78305

68134

Average Total Cash Compensation

Includes base and annual incentives

60007

81013

69984

What is the average salary for CRM Support Specialist in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of CRM Support Specialist in Worcester, MA. The base salary for CRM Support Specialist ranges from $59,030 to $78,305 with the average base salary of $68,134. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $60,007 to $81,013 with the average total cash compensation of $69,984.

View Average Salary for CRM Support Specialist as table

	Average Salary	Average Salary Range
Base Salary	$68,134	$59,030 - $78,305
Bonus	$1,849	$977 - $2,709
Total Pay	$69,984	$60,007 - $81,013

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

CRM Support Specialist Salary Near Worcester, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Worcester, MA
CITY, STATE Leominster, MA	AVERAGE SALARY RANGE $58,901 - $78,133	COMPARE TO Worcester, MA
CITY, STATE Fitchburg, MA	AVERAGE SALARY RANGE $59,486 - $78,909	COMPARE TO Worcester, MA
CITY, STATE Framingham, MA	AVERAGE SALARY RANGE $60,736 - $80,567	COMPARE TO Worcester, MA
CITY, STATE Newton, MA	AVERAGE SALARY RANGE $62,779 - $83,278	COMPARE TO Worcester, MA
CITY, STATE Woonsocket, RI	AVERAGE SALARY RANGE $58,276 - $77,304	COMPARE TO Worcester, MA
CITY, STATE Medford, MA	AVERAGE SALARY RANGE $62,779 - $83,278	COMPARE TO Worcester, MA

See salaries for CRM Support Specialist in locations close to Worcester, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Worcester, Massachusetts

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to CRM Support Specialist in Worcester, MA

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Crm Specialist	LOCATION Worcester, MA	MINIMUM SALARY $124,819	MAXIMUM SALARY $149,679
JOB TITLE CRM Support Analyst	LOCATION Worcester, MA	MINIMUM SALARY $65,310	MAXIMUM SALARY $81,791
JOB TITLE CRM Integration Specialist	LOCATION Worcester, MA	MINIMUM SALARY $130,898	MAXIMUM SALARY $156,968
JOB TITLE Lead Specialist, CRM	LOCATION Worcester, MA	MINIMUM SALARY $126,240	MAXIMUM SALARY $169,587
JOB TITLE Crm Marketing Specialist	LOCATION Worcester, MA	MINIMUM SALARY $61,803	MAXIMUM SALARY $78,873
JOB TITLE CRM Clinical Specialist	LOCATION Worcester, MA	MINIMUM SALARY $75,140	MAXIMUM SALARY $91,264

The CRM Support Specialist job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Worcester, MA that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

59030

78305

About Worcester, Massachusetts Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. ....More

Worcester, Massachusetts area prices were up 1.6% from a year ago

CRM Support Specialist Salary in popular cities: Boston, Springfield, Lowell

Recently searched related titles: Assistant Solicitor General, Service Desk Team Lead, Technical Support Coordinator

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to CRM Support Specialist : Junior Generalist, Insurance Field Adjuster