Collaborate with Marketing and Communications to make our customers heroes through AR, PR, social media, and speaking opportunities.
November 23, 2022
Manage and develop 3-5 Customer Advocacy Managers to develop overall professional and account management skill set.
December 07, 2022
Track and measure key customer advocacy and engagement metrics and present to internal stakeholders.
December 25, 2022
Build and manage new and existing relationships with customers, agents, and field service to resolve complaints about service.
March 06, 2023
Determine accounts to target based on perceived growth opportunity, lead creation of strategy to nurture relationship.
March 16, 2023
Create and promote high-quality customer testimonial material including case studies, success videos, one-sheets, slides, blog posts, case study books, and more.
April 22, 2023