Customer Care Lead Salary in Fresno, CA

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How much does a Customer Care Lead make in Fresno, CA? The average Customer Care Lead salary in Fresno, CA is $63,684 as of April 24, 2024, but the salary range typically falls between $56,459 and $72,221. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Care Lead

$56,459 to $72,221

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Customer Care Lead

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Job Openings for Customer Care Lead in Fresno, CA

Customer Care Supervisor

Crum and Forster - Bridgeport , CT

Lead by example; set the bar for service standards as a leader of the business unit. * Model high ... Customer Care Specialist and Team Lead roles. * Influence the design and delivery of training ...

Latpro - Diversity Jobs - 5 days ago

Customer Care Agent II

Zinus Inc - Tracy , CA

Customer Care Agent II *(Onsite Only-Tracy) Zinus is seeking a Customer Care Tier 2 agent to join ... Drives daily actions based on discussion & guidance from Team Lead * Good product knowledge, able ...

ZipRecruiter - 3 days ago

Sr. Analyst, Customer Care, Sales, & Supply Chain

Lactalis American Group - Buffalo , NY

Revenue Growth Management: utilizing the above information helps lead, in conjunction with LD Managers, guidance on improving the LD Revenue Growth Management process. Customer Care Specialist:Manage ...

Careersinfood.com - 19 days ago

HR Generalist, Customer Care

Sunbit - Las Vegas , NV

Lead all People policies and programs for the Customer Care office, ensuring compliance and consistency * Partner with supervisors to help resolve employee relations matters, advising on disciplinary ...

LinkedIn - 17 days ago

BDC Customer Care Specialist

Route 128 Honda - Reading , MA

As a BDC Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and assisting with new lead generation through various channels. This individual ...

ZipRecruiter - 19 days ago

BDC Customer Care Specialist

Audi Rocklin - Rocklin , CA

We are looking for a BDC Customer Care Specialist to join our growing team! The right candidate ... Work closely with the Service Manager and other sales/service personnel to ensure sales lead ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

What does a Customer Care Lead do?

Common responsibilities of a Customer Care Lead

Create both technical and interpersonal skills training that contribute to a culture of learning at the contact centers.

September 09, 2022

Answers customer inquiries, including incoming queue calls when scheduled to resolve customer concerns.

January 04, 2023

Monitor and evaluate agent calls for quality assurance and compliance through establish quality assurance programs.

February 05, 2023

Demonstrate English language competency in both oral and written communication modes for both internal and external communications, especially in repair order work and troubleshooting activities.

February 25, 2023

Works cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results.

February 28, 2023

Provides escalating support to Customer Care Team, providing mentoring and coaching to the Customer Care Center employees as needed and monitoring associates to ensure incoming and outgoing phone and other contacts are addressed according to Company goals.

March 04, 2023

Support training of employees by reviewing training resources, instructing and assisting with workstation setup and distributing reference material to streamline transition of new hires into department functions.

March 06, 2023

Handle all calls in a professional manner and uses independent judgment to provide options and resolution with each customer.

March 08, 2023

Manage all time keeping in Kronos for agent scheduling and administers appropriate progressive disciplinary action if infractions are recorded.

April 07, 2023

Assist with department initiatives by participating in assigned projects and assuming supervisory duties as required to support delivery of effective client and customer care programs and ensure team alignment with business goals.

May 13, 2023

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Customer Care Lead Salary By Experience Levels in Fresno, CA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Care Lead Salary By Level of Education in Fresno, CA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Care Lead in Fresno, CA

Average Base Salary

Core compensation

56459

72221

63684

Average Total Cash Compensation

Includes base and annual incentives

58288

76256

66428

What is the average salary for Customer Care Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Lead in Fresno, CA. The base salary for Customer Care Lead ranges from $56,459 to $72,221 with the average base salary of $63,684. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,288 to $76,256 with the average total cash compensation of $66,428.

View Average Salary for Customer Care Lead as table

	Average Salary	Average Salary Range
Base Salary	$63,684	$56,459 - $72,221
Bonus	$2,744	$1,829 - $4,036
Total Pay	$66,428	$58,288 - $76,256

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Care Lead Salary Near Fresno, CA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Fresno, CA
CITY, STATE Visalia, CA	AVERAGE SALARY RANGE $56,121 - $71,788	COMPARE TO Fresno, CA
CITY, STATE Modesto, CA	AVERAGE SALARY RANGE $59,806 - $76,502	COMPARE TO Fresno, CA
CITY, STATE Salinas, CA	AVERAGE SALARY RANGE $62,428 - $79,857	COMPARE TO Fresno, CA
CITY, STATE Monterey, CA	AVERAGE SALARY RANGE $62,563 - $80,030	COMPARE TO Fresno, CA
CITY, STATE Bakersfield, CA	AVERAGE SALARY RANGE $60,347 - $77,194	COMPARE TO Fresno, CA
CITY, STATE San Jose, CA	AVERAGE SALARY RANGE $70,714 - $90,456	COMPARE TO Fresno, CA

See salaries for Customer Care Lead in locations close to Fresno, CA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Fresno, California

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Care Team Lead	LOCATION Fresno, CA	MINIMUM SALARY $55,699	MAXIMUM SALARY $71,325
JOB TITLE Customer Care Team Leader	LOCATION Fresno, CA	MINIMUM SALARY $55,900	MAXIMUM SALARY $71,500
JOB TITLE Customer Lead	LOCATION Fresno, CA	MINIMUM SALARY $31,051	MAXIMUM SALARY $43,349
JOB TITLE Customer Care Executive	LOCATION Fresno, CA	MINIMUM SALARY $206,190	MAXIMUM SALARY $271,490
JOB TITLE Customer Care Supervisor	LOCATION Fresno, CA	MINIMUM SALARY $67,500	MAXIMUM SALARY $88,000
JOB TITLE Customer Care Director	LOCATION Fresno, CA	MINIMUM SALARY $152,800	MAXIMUM SALARY $199,700

The Customer Care Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Fresno, CA that might be a good fit for the type of job and salary you are looking for.

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56459

72221

About Fresno, California Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112....More

Fresno, California area prices were up 2.7% from a year ago

Customer Care Lead Salary in popular cities: Los Angeles, San Diego, San Jose

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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