Customer Service Coach Salary in Richmond, VA

How much does a Customer Service Coach make in Richmond, VA?

As of April 01, 2025, the average annual salary for a Customer Service Coach in Richmond, VA is $59,293. Salary.com reports that pay typically ranges from $51,094 to $68,706, with most professionals earning between $43,630 and $77,276.

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Salary range for a Customer Service Coach

$51,094 to $68,706

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Customer Service Coach

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Job Openings for Customer Service Coach in Richmond, VA

What does a Customer Service Coach do?

Common responsibilities of a Customer Service Coach

Support retail team member service operations.

January 21, 2023

Create reports to share with managers about individual staff and team performance as outlined in the call handling standards.

February 03, 2023

Provide program requirements and accurate education to participants to succeed in the engagement of their own health and wellness.

March 13, 2023

Drive clients from work locations to recreation sites and be a mentor at each site.

May 03, 2023

Assist managers as needed in delivering coaching and feedback to staff about strengths and opportunities for development.

May 04, 2023

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Customer Service Coach Salary By Experience Levels in Richmond, VA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Coach Salary By Level of Education in Richmond, VA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Service Coach in Richmond, VA

Average Base Salary

Core compensation

51094

68706

59293

Average Total Cash Compensation

Includes base and annual incentives

52788

71914

61772

What is the average salary for Customer Service Coach in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Coach in Richmond, VA. The base salary for Customer Service Coach ranges from $51,094 to $68,706 with the average base salary of $59,293. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,788 to $71,914 with the average total cash compensation of $61,772.

View Average Salary for Customer Service Coach as table

	Average Salary	Average Salary Range
Base Salary	$59,293	$51,094 - $68,706
Bonus	$2,479	$1,694 - $3,208
Total Pay	$61,772	$52,788 - $71,914

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Coach Salary Near Richmond, VA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Richmond, VA
CITY, STATE Petersburg, VA	AVERAGE SALARY RANGE $50,937 - $68,494	COMPARE TO Richmond, VA
CITY, STATE Virginia State University, VA	AVERAGE SALARY RANGE $50,937 - $68,494	COMPARE TO Richmond, VA
CITY, STATE Newport News, VA	AVERAGE SALARY RANGE $49,357 - $66,369	COMPARE TO Richmond, VA
CITY, STATE Hampton, VA	AVERAGE SALARY RANGE $49,357 - $66,369	COMPARE TO Richmond, VA
CITY, STATE Suffolk, VA	AVERAGE SALARY RANGE $49,168 - $66,115	COMPARE TO Richmond, VA
CITY, STATE Portsmouth, VA	AVERAGE SALARY RANGE $49,246 - $66,221	COMPARE TO Richmond, VA

See salaries for Customer Service Coach in locations close to Richmond, VA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Richmond, Virginia

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Service Representative Coach II	LOCATION Richmond, VA	MINIMUM SALARY $50,500	MAXIMUM SALARY $65,170
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JOB TITLE Customer Service Representative Coach III	LOCATION Richmond, VA	MINIMUM SALARY $66,000	MAXIMUM SALARY $78,900
JOB TITLE Customer Service Trainer II	LOCATION Richmond, VA	MINIMUM SALARY $50,492	MAXIMUM SALARY $65,165
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JOB TITLE Customer Service Trainer III	LOCATION Richmond, VA	MINIMUM SALARY $65,929	MAXIMUM SALARY $78,826

The Customer Service Coach job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Richmond, VA that might be a good fit for the type of job and salary you are looking for.

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51094

68706

About Richmond, Virginia Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical ....More

Richmond, Virginia area prices were up 1.2% from a year ago

Customer Service Coach Salary in popular cities: Virginia Beach, Norfolk, Chesapeake

Recently searched related titles: Customer Service Training Specialist, Service Facilitator

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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