Customer Service Operations Manager Salary in Erie, PA

Change City

How much does a Customer Service Operations Manager make in Erie, PA? The average Customer Service Operations Manager salary in Erie, PA is $74,596 as of March 26, 2024, but the salary range typically falls between $60,680 and $106,437. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Customer Service Operations Manager Jobs in Erie, PA

How to Become an Operations Manager

Develop a Job description

Pay Equity

Salary range for an Customer Service Operations Manager

$60,680 to $106,437

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Customer Service Operations Manager Salary:
Select State
Select City in PA
Choose Similar Job
Pick Related Category
View Cost of Living in Erie, Pennsylvania

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Customer Service Operations Manager

Review the job openings and experience requirements for the Customer Service Operations Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Customer Service Operations Manager.

Search Customer Service Operations Manager Job Openings

Job Openings for Customer Service Operations Manager in Erie, PA

Retail Store and Customer Service Manager

The Caviar Co. - San Francisco , CA

This role will act as our head Caviar Concierge, overseeing all customer service operations and our ... Build and manage relationships and curate custom orders. * Communicate with the Tiburon Champagne ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service & Support Manager

Clear Concepts Management - Petaluma , CA

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager. Customer Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Customer Service Manager

Westamerica Bank - Vallejo , CA

Provides customers with quality service; supervises operational staff; promotes sales of all Bank ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Customer Service Manager (Onsite)

Irvine Technology Corporation - Redwood City , CA

Identify and implement process improvements to optimize customer service operations. * Develop a ... Manage studies as needed in conjunction with Lab Operations and R&D to track requirements, orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Travel Agency Customer Service Manager

Sienna Charles - San Francisco , CA

Responsible for all day-to-day operations related to client travel and concierge requests, setting ... CRM, Monday, Zendesk, and others. * Ideally experienced in a company with high-level B2C services ...

LinkedIn - 7 days ago

Commercial Banking Customer Service Manager

Northwest Bank - Lake Oswego , OR

The CSM is responsible for managing, mentoring, coaching, and leading the day-to-day branch operations of the Customer Service Team, new employee onboarding, identifying needs and providing training ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

What does a Customer Service Operations Manager do?

Common responsibilities of a Customer Service Operations Manager

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.

October 07, 2022

Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.

November 11, 2022

Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.

December 17, 2022

Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.

December 31, 2022

Hands-on product management, design, analysis, and systems development from concept through delivery.

January 13, 2023

Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.

January 31, 2023

Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.

February 08, 2023

Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.

March 20, 2023

Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.

May 14, 2023

Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.

May 21, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Customer Service Operations Manager Salary By Experience Levels in Erie, PA

How much should you be earning in Customer Service Operations Manager in Erie, PA based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Customer Service Operations Manager in Erie, PA

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Operations Manager Salary By Level of Education in Erie, PA

Do you know how much should you be paid for a Customer Service Operations Manager position in Erie, PA based on your education level?

Tell us about your education and see an estimate of earnings for Customer Service Operations Manager in Erie, PA and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Service Operations Manager in Erie, PA

Average Base Salary

Core compensation

60680

106437

74596

Average Total Cash Compensation

Includes base and annual incentives

60680

106437

74596

What is the average salary for Customer Service Operations Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Erie, PA. The base salary for Customer Service Operations Manager ranges from $60,680 to $106,437 with the average base salary of $74,596. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $60,680 to $106,437 with the average total cash compensation of $74,596.

View Average Salary for Customer Service Operations Manager as table

	Average Salary	Average Salary Range
Base Salary	$74,596	$60,680 - $106,437
Bonus	$0	$0 - $0
Total Pay	$74,596	$60,680 - $106,437

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Operations Manager Salary Near Erie, PA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Erie, PA
CITY, STATE Jamestown, NY	AVERAGE SALARY RANGE $62,198 - $109,098	COMPARE TO Erie, PA
CITY, STATE Buffalo, NY	AVERAGE SALARY RANGE $64,116 - $112,464	COMPARE TO Erie, PA
CITY, STATE Youngstown, OH	AVERAGE SALARY RANGE $61,849 - $108,487	COMPARE TO Erie, PA
CITY, STATE Euclid, OH	AVERAGE SALARY RANGE $64,775 - $113,619	COMPARE TO Erie, PA
CITY, STATE Niagara Falls, NY	AVERAGE SALARY RANGE $63,985 - $112,233	COMPARE TO Erie, PA
CITY, STATE Cleveland, OH	AVERAGE SALARY RANGE $64,828 - $113,711	COMPARE TO Erie, PA

See salaries for Customer Service Operations Manager in locations close to Erie, PA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Erie, Pennsylvania

Erie (/ˈɪəri/; EER-ee) is a city on the south shore of Lake Erie and the county seat of Erie County, Pennsylvania, United States. Named for the lake and the Native American Erie people who lived in the area until the mid-17th century, Erie is the fourth-largest city in Pennsylvania, as well as the largest city in Northwestern Pennsylvania, with a population of 101,786 at the 2010 census. The estimated population in 2017 had decreased to 97,369. The Erie metropolitan area, equivalent to all of Erie County, consists of 276,207 residents. The Erie-Meadville, PA Combined Statistical Area has a pop...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Service Operations Manager in Erie, PA

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Service Senior Manager	LOCATION Erie, PA	MINIMUM SALARY $112,012	MAXIMUM SALARY $144,385
JOB TITLE Annuities Customer Service Supervisor	LOCATION Erie, PA	MINIMUM SALARY $68,552	MAXIMUM SALARY $83,952
JOB TITLE Customer Service Manager	LOCATION Erie, PA	MINIMUM SALARY $81,606	MAXIMUM SALARY $105,571
JOB TITLE ATM Manager (Service & Operations)	LOCATION Erie, PA	MINIMUM SALARY $79,627	MAXIMUM SALARY $105,353
JOB TITLE Operations & Customer Service Representative	LOCATION Erie, PA	MINIMUM SALARY $32,395	MAXIMUM SALARY $40,380
JOB TITLE Operations Coordinator, Customer Service	LOCATION Erie, PA	MINIMUM SALARY $63,288	MAXIMUM SALARY $84,974

The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Erie, PA that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

60680

106437

About Erie, Pennsylvania Erie (/ˈɪəri/; EER-ee) is a city on the south shore of Lake Erie and the county seat of Erie County, Pennsylvania, United States. Named for the lake a....More

Erie, Pennsylvania area prices were up 1.5% from a year ago

Customer Service Operations Manager Salary in popular cities: Philadelphia, Pittsburgh, Allentown

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role