Customer Service Operations Manager Salary in Philadelphia, PA

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How much does a Customer Service Operations Manager make in Philadelphia, PA? The average Customer Service Operations Manager salary in Philadelphia, PA is $85,253 as of March 26, 2024, but the salary range typically falls between $69,349 and $121,642. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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$69,349 to $121,642

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Customer Service Operations Manager

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Job Openings for Customer Service Operations Manager in Philadelphia, PA

Retail Store and Customer Service Manager

The Caviar Co. - San Francisco , CA

This role will act as our head Caviar Concierge, overseeing all customer service operations and our ... Build and manage relationships and curate custom orders. * Communicate with the Tiburon Champagne ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service & Support Manager

Clear Concepts Management - Petaluma , CA

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager. Customer Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Customer Service Manager

Westamerica Bank - Vallejo , CA

Provides customers with quality service; supervises operational staff; promotes sales of all Bank ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Customer Service Manager (Onsite)

Irvine Technology Corporation - Redwood City , CA

Identify and implement process improvements to optimize customer service operations. * Develop a ... Manage studies as needed in conjunction with Lab Operations and R&D to track requirements, orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Travel Agency Customer Service Manager

Sienna Charles - San Francisco , CA

Responsible for all day-to-day operations related to client travel and concierge requests, setting ... CRM, Monday, Zendesk, and others. * Ideally experienced in a company with high-level B2C services ...

LinkedIn - 7 days ago

Commercial Banking Customer Service Manager

Northwest Bank - Lake Oswego , OR

The CSM is responsible for managing, mentoring, coaching, and leading the day-to-day branch operations of the Customer Service Team, new employee onboarding, identifying needs and providing training ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

What does a Customer Service Operations Manager do?

Common responsibilities of a Customer Service Operations Manager

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.

October 07, 2022

Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.

November 11, 2022

Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.

December 17, 2022

Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.

December 31, 2022

Hands-on product management, design, analysis, and systems development from concept through delivery.

January 13, 2023

Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.

January 31, 2023

Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.

February 08, 2023

Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.

March 20, 2023

Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.

May 14, 2023

Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.

May 21, 2023

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Customer Service Operations Manager Salary By Experience Levels in Philadelphia, PA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Operations Manager Salary By Level of Education in Philadelphia, PA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Service Operations Manager in Philadelphia, PA

Average Base Salary

Core compensation

69349

121642

85253

Average Total Cash Compensation

Includes base and annual incentives

69349

121642

85253

What is the average salary for Customer Service Operations Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Philadelphia, PA. The base salary for Customer Service Operations Manager ranges from $69,349 to $121,642 with the average base salary of $85,253. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,349 to $121,642 with the average total cash compensation of $85,253.

View Average Salary for Customer Service Operations Manager as table

	Average Salary	Average Salary Range
Base Salary	$85,253	$69,349 - $121,642
Bonus	$0	$0 - $0
Total Pay	$85,253	$69,349 - $121,642

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Operations Manager Salary Near Philadelphia, PA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Philadelphia, PA
CITY, STATE Camden, NJ	AVERAGE SALARY RANGE $69,691 - $122,241	COMPARE TO Philadelphia, PA
CITY, STATE West Chester, PA	AVERAGE SALARY RANGE $68,824 - $120,720	COMPARE TO Philadelphia, PA
CITY, STATE Doylestown, PA	AVERAGE SALARY RANGE $71,410 - $125,257	COMPARE TO Philadelphia, PA
CITY, STATE Trenton, NJ	AVERAGE SALARY RANGE $71,629 - $125,641	COMPARE TO Philadelphia, PA
CITY, STATE Wilmington, DE	AVERAGE SALARY RANGE $68,955 - $120,951	COMPARE TO Philadelphia, PA
CITY, STATE New Castle, DE	AVERAGE SALARY RANGE $68,955 - $120,951	COMPARE TO Philadelphia, PA

See salaries for Customer Service Operations Manager in locations close to Philadelphia, PA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Philadelphia, Pennsylvania

Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2017 census-estimated population of 1,580,863. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017[update]. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, wit...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Philadelphia, PA that might be a good fit for the type of job and salary you are looking for.

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69349

121642

About Philadelphia, Pennsylvania Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most popul....More

Philadelphia, Pennsylvania area prices were up 1.0% from a year ago

Customer Service Operations Manager Salary in popular cities: Pittsburgh, Allentown, Erie

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role