Answer incoming Technical Support Hot-line and provide customer service.
February 12, 2023
Develop a technical understanding of the complete feature set and operations of our clients.
March 13, 2023
Support all sites via emailed customer support tickets.
March 16, 2023
Provide customer service and/or technical support to customers and partners via email, chat, phone and/or remote access.
April 07, 2023
Demonstrates customer service-oriented behavior at all times with fellow team members and client professionals.
April 14, 2023
Manage and maintain the Customer Support database integrity, which will include but not limit updating customer sites, contacts, contracts and configuration data.
May 17, 2023