Customer Support Technician Salary in Pigeon Forge, TN

How much does a Customer Support Technician make in Pigeon Forge, TN?

As of August 01, 2026, the average salary for a Customer Support Technician in Pigeon Forge, TN is $34,391 per year, which breaks down to an hourly rate of $17.

However, a Customer Support Technician's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $40,436
  • Majority Range (25th-75th percentile): $32,997 to $37,555
  • Entry-Level (10th percentile): $31,728
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI-Powered HR
AI Onboarding
View as table View as graph 25% $32,997 10% $31,728 90% $40,436 75% $37,555 $34,391 50%(Median) Didn’t find job title? Click

Customer Support Technician Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $37,555 $3,130 $722 $18
Average $34,391 $2,866 $661 $17
25th Percentile $32,997 $2,750 $635 $16
Check out Customer Support Technician Job Openings in Pigeon Forge, TN
Retail Associate

DTFT Pigeon Forge, LLC. - Pigeon Forge, TN

Server

Gorilla Taco - Pigeon Forge, TN

Activities Host

Smoky Mountain Resorts - Pigeon Forge, TN

Candy Maker

Smoky Mountain Resorts - Pigeon Forge, TN

Search More Customer Support Technician Jobs in Pigeon Forge, TN

Key Factors That Influence Customer Support Technician Salaries

A Customer Support Technician's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Technician Salaries?

Experience is a primary driver of a Customer Support Technician's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $34,158
  • Early Career (1-2 years): $44,129
  • Mid-Level (2-4 years): $50,098
  • Senior-Level (5-8 years): $67,980
  • Expert (over 8 years): $80,090
Levels Salary
Customer ... Level Customer Support Technician$34,158
Technical... Level Customer Support Technician$44,129
Technical... Level Customer Support Technician$50,098
Technical... Level Customer Support Technician$67,980
Technical... Level Customer Support Technician$80,090
$34,158 0 yr
$44,129 < 2 yrs
$50,098 2-4 yrs
$67,980 5-8 yrs
$80,090 > 8 yrs
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Customer Support Technicians

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $47,584
  • San Francisco: $47,063
  • Oakland: $46,071

What Skills Can Increase a Customer Support Technician's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 12.71% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Hydraulics (Mentioned in 2.08% Job Postings): Hydraulics is a technology and applied science using engineering, chemistry, and other sciences involving the mechanical properties and use of liquids.
  • Pneumatics (Mentioned in 1.22% Job Postings): Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.
See More Skills
Skills Demand Percentage
Customer Service 12.71%
Hydraulics 2.08%
Pneumatics 1.22%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Support Technician's salary.
  • Presentation: Can increase your salary by up to 15%.
  • Integrity: Can increase your salary by up to 13%.
  • Analysis: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Presentation
$39,550
15%
Integrity
$38,862
13%
Analysis
$38,518
12%
Collaboration
$38,174
11%
Initiative
$37,486
9%
Leadership
$37,486
9%
Get Latest Data

Customer Support Technician Salary by Industry: Top Paying Sectors

For Customer Support Technician roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Internet sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Support Technician positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Customer Support Technician as a support function rather than a direct revenue driver.

The top paying industries for a Customer Support Technician

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$41,269$20.020%
Internet$41,269$20.020%
Aerospace & Defense$39,550$19.015%
Financial Services$39,550$19.015%
Chemicals$37,830$18.010%

Customer Support Technician Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Technician's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Customer Support Technician Job

Ready to take the next step in your career? Browse thousands of current Customer Support Technician job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Smoky Mountain Resorts

    Pigeon Forge, TN

    Smoky Mountain Resorts | Pigeon Forge, TN

    Waterpark Attendant/Lifeguard Pay:$18.00 - $20.00 per hour Schedule 1:Fri.& Sat.Off Hours:3-11:30 PM (Sun.- Thurs.) Schedule 2:Wed.& Thurs.Off, Sun.- Tues:... more

    2 Days Ago

  • Smoky Mountain Resorts

    Pigeon Forge, TN

    Smoky Mountain Resorts | Pigeon Forge, TN

    Housekeeper Pay:$20.00 per hour ($2/hr.differential on Sundays) Who We Are:Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospit... more

    2 Days Ago

  • Pilot Company

    Pigeon Forge, TN

    Pilot Company | Pigeon Forge, TN

    Sr Manager, Wholesale Account Development-RemotePilot Company is an industry-leading network of travel centers with more than 30,000 team members and over ... more

    3 Days Ago

  • Clean Air Lawn Care, Inc.

    Pigeon Forge, TN

    Clean Air Lawn Care, Inc. | Pigeon Forge, TN

    About the Opportunity. Are you a natural leader with a passion for building strong teams. Do you dream of owning a profitable business while making a meani... more

    5 Days Ago

  • Dollywood Parks &amp; Resorts

    Pigeon Forge, TN

    Dollywood Parks &amp; Resorts | Pigeon Forge, TN

    At Dollywood Parks & Resorts, we create memories worth repeating. We are seeking a Laundry Driver Attendant who will embody the heart and soul of our missi... more

    6 Days Ago

  • Dollar General Corporation

    Pigeon Forge, TN

    Dollar General Corporation | Pigeon Forge, TN

    Work Where You MatterAt Dollar General, our mission is Serving Others. We value each and every one of our employees. Whether you are looking to launch a ne... more

    6 Days Ago

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Cost of Living In Pigeon Forge, TN

Cost of Living in Pigeon Forge, TN is
-9.0% Lower
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator
Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting
See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst