How much does a Customer Support Technician make? The average Customer Support Technician salary is $47,595 as of October 28, 2020, but the salary range typically falls between $38,354 and $58,729. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Openings for Customer Support Technician
TEKsystems - Norfolk , VA
Technician Requirementss ... Day to Day support--of end users--customer service 1 to 3 years+ of 100 % day to day Deskside ...
TEKsystems - East Coast - 19 days ago
eTRANSERVICES - Dahlgren , VA
We are committed to our employees, our customers, the quality of our services and products, along ... Senior Desktop Support Technician Location: On-site at Dahlgren, VA Clearance Required: Candidate ...
Monster - 44 days ago
Sparks Group - Fort Lee , VA
We are looking for a Tier 2 Support Technician who will work in a fast-paced 24x7x365 help desk ... Monitor open cases involving customer inquiries/complaints * Gather information from a wide range ...
Recruitics REACH - 25 days ago
Specialists On Call - Reston , VA
We have a need for customer service-oriented Help Desk Specialists to provide tier 2 technical support to users in an efficient and accurate manner. Engineer must maintain proficient knowledge of ...
ZipRecruiter - 1 day ago
Lincoln Military Housing - Virginia Beach , VA
Tier-1 operational support of Windows-based infrastructure: Windows 10, Windows Server 2016 ... Walk customers through problem solving processes via phone and remote desktop connection
ZipRecruiter - 53 days ago
Overview Our team of Field Technicians have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical ...
Asurion - 42 days ago

Customer Support Technician Salary in Major Cities

This chart shows the salary comparison for Customer Support Technician between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Customer Support Technician in each city.
Click to see the salary for Customer Support Technician in these major U.S. cities.
City Name Average Salary
San Francisco, CA $59,494
Washington, DC $52,983
Miami, FL $46,334
Chicago, IL $50,493
Boston, MA $53,626
New York, NY $57,257
Dallas, TX $47,286
If you'd like know Customer Support Technician Salary in other cities, then please select a city in

Average Base Salary

Core compensation

 
 
 
38354
58729
47595

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39088
58718
55228
What is the average salary for Customer Support Technician in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Technician in the United States. The base salary for Customer Support Technician ranges from $38,354 to $58,729 with the average base salary of $47,595. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,088 to $58,718 with the average total cash compensation of $55,228.
Average Salary Average Salary Range
Base Salary $47,595 $38,354 - $58,729
Bonus $7,633 $734 - $-11
Total Pay $55,228 $39,088 - $58,718
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Customer Support Technician, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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38354
58729

 

What's the difference between Customer Service Support and Customer Support Technician?
According to our latest salary estimation on October 28, 2020. The average salary of Customer Support Technician is $47,595, and the average salary of Customer Service Support is $36,718. The average salary of Customer Service Support is lower than Customer Support Technician. ( 2020-10-28 salary.com )
I am a Customer Support Technician, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Customer Support Technician. a Customer Support Technician Salary in New Britain, CT is $51,403 as of October 28, 2020; a Customer Support Technician Salary in Barnstable, MA is $50,190 as of October 28, 2020. ( 2020-10-28 salary.com )
Why does the salary of a Customer Support Technician vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Customer Support Technician?
Salary ranges for a Customer Support Technician can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )

Last Update: October 28, 2020