Design and conduct studies across key product areas, utilizing both quantitative and qualitative methods such as surveys, A/B testing, individual interviews, ethnographic/field research, diary studies, user/usability testing.
October 21, 2022
Plan and conduct end-to-end research, utilizing a wide variety of methodologies, helping teams better understand the needs of the customer and identify the biggest opportunities to pursue.
December 21, 2022
Understanding of UX and the design techniques and principles involved in the production of conceptual prototypes, wireframes, and HTML Prototypes.
February 25, 2023
Demonstrated skill and creativity for selecting the right mix of methods to provide actionable insights to research questions and business goals, and the capacity to invent new methods when the right method does not exist.
March 04, 2023
Support ethnographic research studies with careful observation, meticulous rapid note taking, analyzing field data, and clearly communicating insights and opportunities that are actionable by designers to result in executable innovation.
March 05, 2023
Create high-quality research deliverables, including insights reports, journey maps, service blueprints, process flows, storyboards, video highlights (with support from our in-house visual designers).
March 18, 2023
Provide expertise to the user research team and raise the user research bar with regards to mix of methods based on research questions, timeline and resourcing.
March 19, 2023
Lead and execute design research activities across the entire project lifecycle, from concept to launch.
March 22, 2023
Communicate the vision, plan, strategy and status of technology programs to HKS leadership and key stakeholders.
April 03, 2023
Collaborate with a multi-disciplinary team and support all stages of the design process, from early problem definition and design research through to implementation.
April 10, 2023