Plan, oversee and execute user moves in the evenings and/or weekends.
April 25, 2023
Install and maintain OS (Windows 7, 8 and 10) installation/imaging on all desktops, laptops and occasionally on Servers (Server OS 2008, 2012 and 2016).
November 16, 2022
Manages a staff of professional level team members or manages a team through lower-level supervisors.
November 27, 2022
Assisting OSS Manager in developing and maintaining policies, procedures and documentation.
January 08, 2023
Builds strong relationships with end users by projecting a positive attitude, showing sincere concern, providing helpful support and making the end user feel important.
February 03, 2023
Manage problems through resolution with clear communication and status updates for affected users and management.
February 14, 2023
Provide operational support and administration for various application servers and systems as necessary.
March 11, 2023
Act as a point of escalation for a team of helpdesk technicians and end users.
March 18, 2023
Contributes to standards around which others will operate.
April 28, 2023