Leads, manages, and evaluates performance for all members of the IT Engagement and Support team including highly technically skilled full-time, part-time, and student employees.
December 09, 2022
Organizes and engages key end user constituent groups, and distributed IT staff groups, and technology interest groups.
December 20, 2022
Meet or exceed monthly and quarterly objectives.
February 12, 2023
Recruit and develop a high-performing team.
February 16, 2023
Maintains the divisional service catalog and service level agreements.
March 20, 2023
Report progress, share successes and challenges.
March 20, 2023
Follow up on inbound leads and also cultivate leads through prospecting, industry networking, and cold calling.
March 30, 2023
Provide compelling value propositions and real-time solutioning, in-person and via phone, emphasizing service differentiators, discussing contract terms and preparing proposals.
April 06, 2023
Demonstrated fluency in written and spoken English with the sophistication necessary to effectively communicate technical details to both technical and non-technical individuals.
May 17, 2023
