Director of Customer Care Salary in Lewiston, ME

Change City

How much does a Director of Customer Care make in Lewiston, ME? The average Director of Customer Care salary in Lewiston, ME is $173,308 as of April 24, 2024, but the salary range typically falls between $151,271 and $197,130. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Director of Customer Care Jobs in Lewiston, ME

How to Become a CTO

Develop a Job description

Pay Equity

Salary range for a Director of Customer Care

$151,271 to $197,130

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Director of Customer Care Salary:
Select State
Select City in ME
Choose Similar Job
Pick Related Category
View Cost of Living in Lewiston, Maine

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Director of Customer Care

Review the job openings and experience requirements for the Director of Customer Care job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Care.

Search Director of Customer Care Job Openings

Job Openings for Director of Customer Care in Lewiston, ME

Travel Nurse RN - Director of Nursing - $2,100 per week

Care Team Solutions - Gardendale , AL

Care Team Solutions is seeking a travel nurse RN Director of Nursing for a travel nursing job in ... You won't get shuffled to some customer service rep when a problem pops up. If we screw up ...

Adzuna - 2 days ago

Clinical Director/Director of Patient Care Services - SIGN ON BONUS

Aevum Home Health - San Luis Obispo , CA

The Clinical Director/Director of Patient Care Services establishes, implements, and evaluates ... Ability to market and deal tactfully with customers and the community. * Has excellent observation ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 22 days ago

Director of Admissions

Perimeter Healthcare - Prosper , TX

We strive to build a fully integrated, effective behavioral health care system. Perimeter ... customer service. * Participate in the hospital's leadership team, providing input and feedback on ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 50 days ago

Director of Healthcare Technology Management

Ten Solutions - Zanesville , OH

The ideal candidate will have a successful track record of management performance within Healthcare ... Ability to provide world-class service and develop unbreakable partnerships with our customers ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Director of Product Management - Real Time

Treasure Data - Mountain View , CA

Our sophisticated cloud-based customer data platform drives operational efficiency across the ... Our benefit package showcases our culture of care and empathy with * Comprehensive medical, dental ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Director of Customer Care Salary By Experience Levels in Lewiston, ME

How much should you be earning in Director of Customer Care in Lewiston, ME based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Director of Customer Care in Lewiston, ME

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Lewiston, ME

Do you know how much should you be paid for a Director of Customer Care position in Lewiston, ME based on your education level?

Tell us about your education and see an estimate of earnings for Director of Customer Care in Lewiston, ME and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Care in Lewiston, ME

Average Base Salary

Core compensation

151271

197130

173308

Average Total Cash Compensation

Includes base and annual incentives

170797

237500

201520

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Lewiston, ME. The base salary for Director of Customer Care ranges from $151,271 to $197,130 with the average base salary of $173,308. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $170,797 to $237,500 with the average total cash compensation of $201,520.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$173,308	$151,271 - $197,130
Bonus	$28,212	$19,526 - $40,370
Total Pay	$201,520	$170,797 - $237,500

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Lewiston, ME

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Lewiston, ME
CITY, STATE Auburn, ME	AVERAGE SALARY RANGE $150,854 - $196,586	COMPARE TO Lewiston, ME
CITY, STATE South Portland, ME	AVERAGE SALARY RANGE $152,399 - $198,600	COMPARE TO Lewiston, ME
CITY, STATE Portland, ME	AVERAGE SALARY RANGE $152,399 - $198,600	COMPARE TO Lewiston, ME
CITY, STATE Westbrook, ME	AVERAGE SALARY RANGE $152,399 - $198,600	COMPARE TO Lewiston, ME
CITY, STATE Windham, ME	AVERAGE SALARY RANGE $152,297 - $198,467	COMPARE TO Lewiston, ME
CITY, STATE Augusta, ME	AVERAGE SALARY RANGE $145,259 - $189,295	COMPARE TO Lewiston, ME

See salaries for Director of Customer Care in locations close to Lewiston, ME. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Lewiston, Maine

Lewiston (/ˈluːɪstən/; officially the City of Lewiston, Maine) is the second largest city in Maine and the most central city in Androscoggin County. The city borders the coastal sideways of the Gulf of Maine and is south of Augusta, the state's capital, and north of Portland, the cultural hub of Maine. It is one-half of the Lewiston-Auburn Metropolitan Statistical Area, commonly referred to as "L.A." or "L-A." Lewiston exerts a significant impact upon the diversity, religious variety, commerce, education, and economic power of Maine. It is known for a relatively low cost of living, substantial...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Lewiston, ME

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Lewiston, ME	MINIMUM SALARY $149,300	MAXIMUM SALARY $195,100
JOB TITLE Customer Service Director	LOCATION Lewiston, ME	MINIMUM SALARY $149,275	MAXIMUM SALARY $195,028
JOB TITLE Customer Care Senior Manager	LOCATION Lewiston, ME	MINIMUM SALARY $119,100	MAXIMUM SALARY $153,400
JOB TITLE Customer Care Executive	LOCATION Lewiston, ME	MINIMUM SALARY $201,390	MAXIMUM SALARY $265,290
JOB TITLE Customer Care Supervisor	LOCATION Lewiston, ME	MINIMUM SALARY $65,900	MAXIMUM SALARY $86,000
JOB TITLE Customer Care Manager	LOCATION Lewiston, ME	MINIMUM SALARY $86,700	MAXIMUM SALARY $112,200

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Lewiston, ME that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

151271

197130

About Lewiston, Maine Lewiston (/ˈluːɪstən/; officially the City of Lewiston, Maine) is the second largest city in Maine and the most central city in Androscoggin County. T....More

Lewiston, Maine area prices were up 1.6% from a year ago

Director of Customer Care Salary in popular cities: Portland, Bangor, South Portland

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role