Director of Customer Care Salary in Parcel Return Service, DC

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How much does a Director of Customer Care make in Parcel Return Service, DC? The average Director of Customer Care salary in Parcel Return Service, DC is $196,504 as of March 26, 2024, but the salary range typically falls between $171,519 and $223,515. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$171,519 to $223,515

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Director of Customer Care

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Job Openings for Director of Customer Care in Parcel Return Service, DC

Director of Professional Services

Concierge Home Care - Tampa , FL

Concierge Home Care is growing, and we are actively hiring a Director of Professional Services/Alt ... Operational Excellence & Customer Experience: Coordinates efforts with business partners across the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 11 days ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Director of Product Management - Building and Floor Care

Solenis LLC - Fort Mill , SC

These technologies are used by customers to improve operational efficiencies, enhance product ... and Floor care that is situated within the Institutional business unit. Directors of Product ...

Latpro - Diversity Jobs - 2 days ago

Registered Nurse - Director of Nursing

Genesis Healthcare - Montpelier , VT

... customer experience excellence. *Provide service and servant leadership, direction, and administration of day-to-day patient care operations. *Promote an environment focused on top of license ...

JobGet - 2 days ago

Regional Director of Admissions RN- Columbus, OH

Interim Healthcare - Blacklick , OH

Working at Interim HealthCare means a career unlike any other. With integrity at the center of all ... Assesses call/assessment management, processing times, customer service standards, referent ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 35 days ago

Director of Nurses

EDEN VALLEY CARE CENTER - Soledad , CA

Eden Valley Care Center (EVCC) is looking for a candidate with strong leadership and interpersonal ... culture of professionalism and customer service * The DON will administer and follow all HR ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 35 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Parcel Return Service, DC

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Parcel Return Service, DC

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Care in Parcel Return Service, DC

Average Base Salary

Core compensation

171519

223515

196504

Average Total Cash Compensation

Includes base and annual incentives

193657

269289

228494

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Parcel Return Service, DC. The base salary for Director of Customer Care ranges from $171,519 to $223,515 with the average base salary of $196,504. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $193,657 to $269,289 with the average total cash compensation of $228,494.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$196,504	$171,519 - $223,515
Bonus	$31,990	$22,138 - $45,774
Total Pay	$228,494	$193,657 - $269,289

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Parcel Return Service, DC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Parcel Return Service, DC
CITY, STATE Washington, DC	AVERAGE SALARY RANGE $171,550 - $223,555	COMPARE TO Parcel Return Service, DC
CITY, STATE Arlington, VA	AVERAGE SALARY RANGE $171,550 - $223,555	COMPARE TO Parcel Return Service, DC
CITY, STATE Alexandria, VA	AVERAGE SALARY RANGE $171,550 - $223,555	COMPARE TO Parcel Return Service, DC
CITY, STATE Annandale, VA	AVERAGE SALARY RANGE $171,550 - $223,555	COMPARE TO Parcel Return Service, DC
CITY, STATE Bethesda, MD	AVERAGE SALARY RANGE $171,550 - $223,555	COMPARE TO Parcel Return Service, DC
CITY, STATE Bowie, MD	AVERAGE SALARY RANGE $171,189 - $223,085	COMPARE TO Parcel Return Service, DC

See salaries for Director of Customer Care in locations close to Parcel Return Service, DC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Parcel Return Service, District of Columbia

British Columbia is bordered to the west by the Pacific Ocean and the American state of Alaska, to the north by Yukon Territory and the Northwest Territories, to the east by the province of Alberta, and to the south by the American states of Washington, Idaho, and Montana. The southern border of British Columbia was established by the 1846 Oregon Treaty, although its history is tied with lands as far south as California. British Columbia's land area is 944,735 square kilometres (364,800 sq mi). British Columbia's rugged coastline stretches for more than 27,000 kilometres (17,000 mi), and inclu...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Parcel Return Service, DC

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Parcel Return Service, DC	MINIMUM SALARY $169,300	MAXIMUM SALARY $221,200
JOB TITLE Customer Service Director	LOCATION Parcel Return Service, DC	MINIMUM SALARY $169,257	MAXIMUM SALARY $221,132
JOB TITLE Customer Care Senior Manager	LOCATION Parcel Return Service, DC	MINIMUM SALARY $135,000	MAXIMUM SALARY $174,000
JOB TITLE Customer Success Director	LOCATION Parcel Return Service, DC	MINIMUM SALARY $164,066	MAXIMUM SALARY $205,754
JOB TITLE Customer Care Executive	LOCATION Parcel Return Service, DC	MINIMUM SALARY $228,390	MAXIMUM SALARY $300,790
JOB TITLE Customer Care Supervisor	LOCATION Parcel Return Service, DC	MINIMUM SALARY $74,700	MAXIMUM SALARY $97,500

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Parcel Return Service, DC that might be a good fit for the type of job and salary you are looking for.

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171519

223515

About Parcel Return Service, District of Columbia British Columbia is bordered to the west by the Pacific Ocean and the American state of Alaska, to the north by Yukon Territory and the Northwest Terr....More

Parcel Return Service, District of Columbia area prices were up 1.3% from a year ago

Director of Customer Care Salary in popular cities: Washington

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role