Director of Customer Success Salary in Jacksonville, FL

Change City

How much does a Director of Customer Success make in Jacksonville, FL? The average Director of Customer Success salary in Jacksonville, FL is $157,284 as of March 26, 2024, but the salary range typically falls between $140,919 and $176,584. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Director of Customer Success Jobs in Jacksonville, FL

How to Become a CTO

Develop a Job description

Pay Equity

Salary range for a Director of Customer Success

$140,919 to $176,584

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Director of Customer Success Salary:
Select State
Select City in FL
Choose Similar Job
Pick Related Category
View Cost of Living in Jacksonville, Florida

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Director of Customer Success

Review the job openings and experience requirements for the Director of Customer Success job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Success.

Search Director of Customer Success Job Openings

Job Openings for Director of Customer Success in Jacksonville, FL

Director of Customer Success

OPEXUS - Washington , DC

The Director will build a signature, streamlined Customer Success program to drive increased ... Ensure the satisfaction and success of your teams' client portfolios and engagements as measured ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 45 days ago

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in ... Demonstrated success in developing and implementing digital customer engagement strategies and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director, Customer Success

Lucet - Birmingham , AL

Lucet's unique combination of people and technology has proven to optimize access to behavioral ... Job Summary The Customer Success Director will manage Lucet's customer accounts including end-to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 21 days ago

Senior Director of Customer Support

Procurement Partners LLC - Bloomington , IL

As the Senior Director of Customer Support, you will lead our customer support division, integral ... Demonstrates success in a fast-paced, B2B SaaS environment. * Exceptional problem-solving ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 29 days ago

Director, Customer Success

Persimmony - Aliso Viejo , CA

We are looking for an exceptional Customer Success leader to drive growth of our government ... The Director, Customer Success role will be in a key client-facing role and will develop, oversee ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 64 days ago

Director of Business Development

Winchester Interconnect - Melbourne , FL

As our Director of Business Development, you will be responsible for strategically developing and ... to ensure success and customer satisfaction * Identify target customers and predictable ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Director of Customer Success Salary By Experience Levels in Jacksonville, FL

How much should you be earning in Director of Customer Success in Jacksonville, FL based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Director of Customer Success in Jacksonville, FL

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Jacksonville, FL

Do you know how much should you be paid for a Director of Customer Success position in Jacksonville, FL based on your education level?

Tell us about your education and see an estimate of earnings for Director of Customer Success in Jacksonville, FL and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Success in Jacksonville, FL

Average Base Salary

Core compensation

140919

176584

157284

Average Total Cash Compensation

Includes base and annual incentives

159786

210402

181523

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Jacksonville, FL. The base salary for Director of Customer Success ranges from $140,919 to $176,584 with the average base salary of $157,284. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $159,786 to $210,402 with the average total cash compensation of $181,523.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$157,284	$140,919 - $176,584
Bonus	$24,239	$18,868 - $33,817
Total Pay	$181,523	$159,786 - $210,402

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Jacksonville, FL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Jacksonville, FL
CITY, STATE Gainesville, FL	AVERAGE SALARY RANGE $135,541 - $169,846	COMPARE TO Jacksonville, FL
CITY, STATE Daytona Beach, FL	AVERAGE SALARY RANGE $135,316 - $169,564	COMPARE TO Jacksonville, FL
CITY, STATE Valdosta, GA	AVERAGE SALARY RANGE $133,320 - $167,063	COMPARE TO Jacksonville, FL
CITY, STATE Savannah, GA	AVERAGE SALARY RANGE $139,973 - $175,399	COMPARE TO Jacksonville, FL
CITY, STATE Orlando, FL	AVERAGE SALARY RANGE $141,501 - $177,314	COMPARE TO Jacksonville, FL
CITY, STATE Spring Hill, FL	AVERAGE SALARY RANGE $140,633 - $176,226	COMPARE TO Jacksonville, FL

See salaries for Director of Customer Success in locations close to Jacksonville, FL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Jacksonville, Florida

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Jacksonville, FL

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Jacksonville, FL	MINIMUM SALARY $139,449	MAXIMUM SALARY $174,881
JOB TITLE Customer Success Manager	LOCATION Jacksonville, FL	MINIMUM SALARY $98,867	MAXIMUM SALARY $137,889
JOB TITLE Customer Success/Onboarding Director	LOCATION Jacksonville, FL	MINIMUM SALARY $139,500	MAXIMUM SALARY $174,900
JOB TITLE Director of Customer Success Operations	LOCATION Jacksonville, FL	MINIMUM SALARY $147,409	MAXIMUM SALARY $184,864
JOB TITLE Customer Success Strategic Director	LOCATION Jacksonville, FL	MINIMUM SALARY $148,132	MAXIMUM SALARY $196,754
JOB TITLE Customer Success/Onboarding Manager	LOCATION Jacksonville, FL	MINIMUM SALARY $98,900	MAXIMUM SALARY $137,900

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Jacksonville, FL that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

140919

176584

About Jacksonville, Florida Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contig....More

Jacksonville, Florida area prices were up 1.5% from a year ago

Director of Customer Success Salary in popular cities: Miami, Tampa, Saint Petersburg

Recently searched related titles: Director Of Guest Relations, Client Success Director, Director Of Client Experience

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role