Director of Customer Success Salary in Novi, MI

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How much does a Director of Customer Success make in Novi, MI? The average Director of Customer Success salary in Novi, MI is $170,213 as of April 24, 2024, but the salary range typically falls between $152,503 and $191,102. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Success

$152,503 to $191,102

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Director of Customer Success

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Job Openings for Director of Customer Success in Novi, MI

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in ... Demonstrated success in developing and implementing digital customer engagement strategies and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

Director of Customer Program Management

Group14 Technologies - Seattle , WA

The Director of Customer Program Management will manage our team of Program Managers to ensure the success of the various customer qualification processes using Group14's product(s). This person is ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago

Director of Product Management - Real Time

Treasure Data - Mountain View , CA

Our sophisticated cloud-based customer data platform drives operational efficiency across the ... Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Director of Business Development

CenTrio - Seattle , WA

Our success is the direct result of the reliability, sustainability, and efficiency we deliver to our nationwide customer base. With 99.99% uptime, 370+ customers in its portfolio, and 130+ million ...

LinkedIn - 5 days ago

Director of Business Development

GenCap Construction Corp. - Kirkland , WA

Identify emerging markets and key customers for focused attention and engagement. * Establish ... Results driven and focused on project success and completion. * Exceptional written and oral ...

LinkedIn - 6 days ago

Director Of Operations

Top Notch Finders - San Diego , CA

Customer Service skills * Excellent communication and leadership skills * Proven track record of ... success in operations management * Strong organizational and problem-solving abilities * Bachelor ...

LinkedIn - 7 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Novi, MI

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Novi, MI

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Average Salary Range for Director of Customer Success in Novi, MI

Average Base Salary

Core compensation

152503

191102

170213

Average Total Cash Compensation

Includes base and annual incentives

172919

227695

196446

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Novi, MI. The base salary for Director of Customer Success ranges from $152,503 to $191,102 with the average base salary of $170,213. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $172,919 to $227,695 with the average total cash compensation of $196,446.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$170,213	$152,503 - $191,102
Bonus	$26,233	$20,416 - $36,593
Total Pay	$196,446	$172,919 - $227,695

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Novi, MI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Novi, MI
CITY, STATE Farmington, MI	AVERAGE SALARY RANGE $150,386 - $188,450	COMPARE TO Novi, MI
CITY, STATE West Bloomfield, MI	AVERAGE SALARY RANGE $151,360 - $189,670	COMPARE TO Novi, MI
CITY, STATE Southfield, MI	AVERAGE SALARY RANGE $150,705 - $188,849	COMPARE TO Novi, MI
CITY, STATE Canton, MI	AVERAGE SALARY RANGE $153,892 - $192,843	COMPARE TO Novi, MI
CITY, STATE Waterford, MI	AVERAGE SALARY RANGE $151,150 - $189,406	COMPARE TO Novi, MI
CITY, STATE Westland, MI	AVERAGE SALARY RANGE $151,980 - $190,447	COMPARE TO Novi, MI

See salaries for Director of Customer Success in locations close to Novi, MI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Novi, Michigan

Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase over the 2000 census count of 47,386. The city is located approximately 25 miles (40 km) northwest of the center of Detroit, and about 8 miles (13 km) west of the western border of Detroit. It is about 25 miles (40 km) northeast of the center of Ann Arbor. The city is located within the boundaries of the survey township of Novi Township. The remaining unincorporated township is only a tiny fraction surrounded by the city. According to the United St...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Novi, MI

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Novi, MI	MINIMUM SALARY $150,912	MAXIMUM SALARY $189,259
JOB TITLE Customer Success Manager	LOCATION Novi, MI	MINIMUM SALARY $106,994	MAXIMUM SALARY $149,225
JOB TITLE Customer Success/Onboarding Director	LOCATION Novi, MI	MINIMUM SALARY $151,000	MAXIMUM SALARY $189,300
JOB TITLE Director of Customer Success Operations	LOCATION Novi, MI	MINIMUM SALARY $147,808	MAXIMUM SALARY $185,366
JOB TITLE Customer Success Strategic Director	LOCATION Novi, MI	MINIMUM SALARY $148,529	MAXIMUM SALARY $197,285
JOB TITLE Customer Success/Onboarding Manager	LOCATION Novi, MI	MINIMUM SALARY $107,000	MAXIMUM SALARY $149,300

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Novi, MI that might be a good fit for the type of job and salary you are looking for.

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152503

191102

About Novi, Michigan Novi (/ˈnoʊvaɪ/ NOVE-eye) is a city in Oakland County in the U.S. state of Michigan. As of the 2010 census, the population was 55,224, an increase ove....More

Novi, Michigan area prices were up 1.3% from a year ago

Director of Customer Success Salary in popular cities: Detroit, Grand Rapids, Warren

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role