Provides basic trouble shooting support for in-room services such as Internet, TV movies, games and Web services.
January 23, 2023
Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.
March 06, 2023
Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures according to SOP's.
March 26, 2023
Develop short- and long-term financial and operational plans for the Front Office, Guest Services and Housekeeping departments that relate to the overall objectives of the hotel.
May 01, 2023