Escalation Engineer Salary in Fort Smith, Arkansas

How much does an Escalation Engineer make in Fort Smith, AR?

As of April 01, 2025, the average annual salary for an Escalation Engineer in Fort Smith, AR is $98,683. According to Salary.com, salaries can range from a low of $83,352 to a high of $116,108, with most professionals earning between $90,658 and $107,804.

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Salary range for an Escalation Engineer

$90,658 to $107,804

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Escalation Engineer

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Job Openings for Escalation Engineer in Fort Smith, AR

What does an Escalation Engineer do?

Common responsibilities of an Escalation Engineer

Communicate with developer customers through a number of channels including telephone, email, public and private forums, and the Internet.

August 03, 2022

Create insights and other diagnostic content in Azure Support Center, the global Azure diagnostic platform.

January 11, 2023

Develop tools, scripts to automate troubleshooting activities and explorer diagnostic opportunity on Tenant based monitoring/alerts.

January 13, 2023

Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.

January 28, 2023

Manage critical customer situations through communication with customers including periodic statusing, Root Cause Analysis and consistent dialog with Engineering, as needed.

February 03, 2023

Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.

February 09, 2023

Provide technical support to ADNET clients based on established procedures through various support mediums (telephone, email and remote) with emphasis on working on critical/challenging issues.

February 22, 2023

Act as a technical leader and assist in the growth of other engineers through one-on-one mentoring, one-to-many education scenarios and problem-solving collaboration.

March 30, 2023

Lead customer focused design initiatives for the engineering team to enable better support of customers and develop ad hoc solutions where needed to keep the business running.

May 18, 2023

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Escalation Engineer Salary By Experience Levels in Fort Smith, AR

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Escalation Engineer Salary By Level of Education in Fort Smith, AR

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Escalation Engineer in Fort Smith, AR

Average Base Salary

Core compensation

90658

107804

98683

Average Total Cash Compensation

Includes base and annual incentives

93950

114305

103018

What is the average salary for Escalation Engineer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Escalation Engineer in Fort Smith, AR. The base salary for Escalation Engineer ranges from $90,658 to $107,804 with the average base salary of $98,683. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $93,950 to $114,305 with the average total cash compensation of $103,018.

View Average Salary for Escalation Engineer as table

	Average Salary	Average Salary Range
Base Salary	$98,683	$90,658 - $107,804
Bonus	$4,334	$3,291 - $6,501
Total Pay	$103,018	$93,950 - $114,305

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Escalation Engineer Salary Near Fort Smith, AR

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Fort Smith, AR
CITY, STATE Fayetteville, AR	AVERAGE SALARY RANGE $94,281 - $112,112	COMPARE TO Fort Smith, AR
CITY, STATE Springdale, AR	AVERAGE SALARY RANGE $94,281 - $112,112	COMPARE TO Fort Smith, AR
CITY, STATE Muskogee, OK	AVERAGE SALARY RANGE $96,647 - $114,925	COMPARE TO Fort Smith, AR
CITY, STATE Rogers, AR	AVERAGE SALARY RANGE $93,720 - $111,445	COMPARE TO Fort Smith, AR
CITY, STATE Bentonville, AR	AVERAGE SALARY RANGE $93,533 - $111,223	COMPARE TO Fort Smith, AR
CITY, STATE Broken Arrow, OK	AVERAGE SALARY RANGE $97,270 - $115,666	COMPARE TO Fort Smith, AR

See salaries for Escalation Engineer in locations close to Fort Smith, AR. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Fort Smith, Arkansas

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Escalation Engineer in Fort Smith, AR

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Escalation Support Engineer	LOCATION Fort Smith, AR	MINIMUM SALARY $80,768	MAXIMUM SALARY $101,008
JOB TITLE Escalation Specialist	LOCATION Fort Smith, AR	MINIMUM SALARY $34,045	MAXIMUM SALARY $39,850
JOB TITLE Escalation Manager	LOCATION Fort Smith, AR	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Manager Escalation Support	LOCATION Fort Smith, AR	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Customer Service Escalation Manager	LOCATION Fort Smith, AR	MINIMUM SALARY $73,100	MAXIMUM SALARY $94,800
JOB TITLE Customer Service Escalation Specialist	LOCATION Fort Smith, AR	MINIMUM SALARY $42,700	MAXIMUM SALARY $50,900

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