Escalation Engineer Salary in Greenville, Mississippi

How much does an Escalation Engineer make in Greenville, MS?

As of April 01, 2025, the average annual salary for an Escalation Engineer in Greenville, MS is $100,435. According to Salary.com, salaries can range from a low of $84,831 to a high of $118,169, with most professionals earning between $92,267 and $109,717.

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Salary range for an Escalation Engineer

$92,267 to $109,717

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Escalation Engineer

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Job Openings for Escalation Engineer in Greenville, MS

What does an Escalation Engineer do?

Common responsibilities of an Escalation Engineer

Communicate with developer customers through a number of channels including telephone, email, public and private forums, and the Internet.

August 03, 2022

Create insights and other diagnostic content in Azure Support Center, the global Azure diagnostic platform.

January 11, 2023

Develop tools, scripts to automate troubleshooting activities and explorer diagnostic opportunity on Tenant based monitoring/alerts.

January 13, 2023

Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.

January 28, 2023

Manage critical customer situations through communication with customers including periodic statusing, Root Cause Analysis and consistent dialog with Engineering, as needed.

February 03, 2023

Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.

February 09, 2023

Provide technical support to ADNET clients based on established procedures through various support mediums (telephone, email and remote) with emphasis on working on critical/challenging issues.

February 22, 2023

Act as a technical leader and assist in the growth of other engineers through one-on-one mentoring, one-to-many education scenarios and problem-solving collaboration.

March 30, 2023

Lead customer focused design initiatives for the engineering team to enable better support of customers and develop ad hoc solutions where needed to keep the business running.

May 18, 2023

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Escalation Engineer Salary By Experience Levels in Greenville, MS

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Escalation Engineer Salary By Level of Education in Greenville, MS

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LEVEL OF EDUCATION

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Average Salary Range for Escalation Engineer in Greenville, MS

Average Base Salary

Core compensation

92267

109717

100435

Average Total Cash Compensation

Includes base and annual incentives

95617

116334

104846

What is the average salary for Escalation Engineer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Escalation Engineer in Greenville, MS. The base salary for Escalation Engineer ranges from $92,267 to $109,717 with the average base salary of $100,435. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $95,617 to $116,334 with the average total cash compensation of $104,846.

View Average Salary for Escalation Engineer as table

	Average Salary	Average Salary Range
Base Salary	$100,435	$92,267 - $109,717
Bonus	$4,411	$3,350 - $6,616
Total Pay	$104,846	$95,617 - $116,334

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Escalation Engineer Salary Near Greenville, MS

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Greenville, MS
CITY, STATE Pine Bluff, AR	AVERAGE SALARY RANGE $92,890 - $110,458	COMPARE TO Greenville, MS
CITY, STATE Jackson, MS	AVERAGE SALARY RANGE $92,278 - $109,730	COMPARE TO Greenville, MS
CITY, STATE Monroe, LA	AVERAGE SALARY RANGE $92,361 - $109,828	COMPARE TO Greenville, MS
CITY, STATE Little Rock, AR	AVERAGE SALARY RANGE $93,845 - $111,593	COMPARE TO Greenville, MS
CITY, STATE Jacksonville, AR	AVERAGE SALARY RANGE $93,720 - $111,445	COMPARE TO Greenville, MS
CITY, STATE Southaven, MS	AVERAGE SALARY RANGE $97,073 - $115,431	COMPARE TO Greenville, MS

See salaries for Escalation Engineer in locations close to Greenville, MS. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Greenville, Mississippi

Greenville is a city in, and the county seat of, Washington County, Mississippi, United States. The population was 34,400 at the 2010 census. It is located in the area of historic cotton plantations and culture known as the Mississippi Delta. Greenville is located on the eastern bank of Lake Ferguson, an oxbow lake left from an old channel of the Mississippi River. One floating casino is located on the lake near the downtown area known as the Trop Casino Greenville, with a second just west of the city near the Greenville Bridge known as Harlow's Casino Resort. Chicago Mill and Lumber Co. oper...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Escalation Support Engineer	LOCATION Greenville, MS	MINIMUM SALARY $82,202	MAXIMUM SALARY $102,800
JOB TITLE Escalation Specialist	LOCATION Greenville, MS	MINIMUM SALARY $34,045	MAXIMUM SALARY $39,850
JOB TITLE Escalation Manager	LOCATION Greenville, MS	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Manager Escalation Support	LOCATION Greenville, MS	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Customer Service Escalation Manager	LOCATION Greenville, MS	MINIMUM SALARY $74,300	MAXIMUM SALARY $96,400
JOB TITLE Customer Service Escalation Specialist	LOCATION Greenville, MS	MINIMUM SALARY $43,500	MAXIMUM SALARY $51,800

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