Escalation Engineer Salary in New Orleans, Louisiana

How much does an Escalation Engineer make in New Orleans, LA?

As of April 01, 2025, the average annual salary for an Escalation Engineer in New Orleans, LA is $107,676. According to Salary.com, salaries can range from a low of $90,948 to a high of $126,689, with most professionals earning between $98,920 and $117,628.

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Salary range for an Escalation Engineer

$98,920 to $117,628

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Escalation Engineer

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Job Openings for Escalation Engineer in New Orleans, LA

What does an Escalation Engineer do?

Common responsibilities of an Escalation Engineer

Communicate with developer customers through a number of channels including telephone, email, public and private forums, and the Internet.

August 03, 2022

Create insights and other diagnostic content in Azure Support Center, the global Azure diagnostic platform.

January 11, 2023

Develop tools, scripts to automate troubleshooting activities and explorer diagnostic opportunity on Tenant based monitoring/alerts.

January 13, 2023

Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.

January 28, 2023

Manage critical customer situations through communication with customers including periodic statusing, Root Cause Analysis and consistent dialog with Engineering, as needed.

February 03, 2023

Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.

February 09, 2023

Provide technical support to ADNET clients based on established procedures through various support mediums (telephone, email and remote) with emphasis on working on critical/challenging issues.

February 22, 2023

Act as a technical leader and assist in the growth of other engineers through one-on-one mentoring, one-to-many education scenarios and problem-solving collaboration.

March 30, 2023

Lead customer focused design initiatives for the engineering team to enable better support of customers and develop ad hoc solutions where needed to keep the business running.

May 18, 2023

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Escalation Engineer Salary By Experience Levels in New Orleans, LA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Escalation Engineer Salary By Level of Education in New Orleans, LA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Escalation Engineer in New Orleans, LA

Average Base Salary

Core compensation

98920

117628

107676

Average Total Cash Compensation

Includes base and annual incentives

102511

124722

112405

What is the average salary for Escalation Engineer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Escalation Engineer in New Orleans, LA. The base salary for Escalation Engineer ranges from $98,920 to $117,628 with the average base salary of $107,676. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $102,511 to $124,722 with the average total cash compensation of $112,405.

View Average Salary for Escalation Engineer as table

	Average Salary	Average Salary Range
Base Salary	$107,676	$98,920 - $117,628
Bonus	$4,729	$3,591 - $7,093
Total Pay	$112,405	$102,511 - $124,722

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Escalation Engineer Salary Near New Orleans, LA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New Orleans, LA
CITY, STATE Kenner, LA	AVERAGE SALARY RANGE $98,868 - $117,567	COMPARE TO New Orleans, LA
CITY, STATE Metairie, LA	AVERAGE SALARY RANGE $98,920 - $117,628	COMPARE TO New Orleans, LA 0%
CITY, STATE Marrero, LA	AVERAGE SALARY RANGE $98,920 - $117,628	COMPARE TO New Orleans, LA 0%
CITY, STATE La Place, LA	AVERAGE SALARY RANGE $98,079 - $116,629	COMPARE TO New Orleans, LA
CITY, STATE Gulfport, MS	AVERAGE SALARY RANGE $91,260 - $108,520	COMPARE TO New Orleans, LA
CITY, STATE Biloxi, MS	AVERAGE SALARY RANGE $91,987 - $109,384	COMPARE TO New Orleans, LA

See salaries for Escalation Engineer in locations close to New Orleans, LA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New Orleans, Louisiana

New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States. New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Escalation Engineer in New Orleans, LA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Escalation Support Engineer	LOCATION New Orleans, LA	MINIMUM SALARY $88,129	MAXIMUM SALARY $110,212
JOB TITLE Escalation Specialist	LOCATION New Orleans, LA	MINIMUM SALARY $34,045	MAXIMUM SALARY $39,850
JOB TITLE Escalation Manager	LOCATION New Orleans, LA	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Manager Escalation Support	LOCATION New Orleans, LA	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Customer Service Escalation Manager	LOCATION New Orleans, LA	MINIMUM SALARY $79,700	MAXIMUM SALARY $103,400
JOB TITLE Customer Service Escalation Specialist	LOCATION New Orleans, LA	MINIMUM SALARY $46,600	MAXIMUM SALARY $55,500

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