Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
November 26, 2022
Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
February 06, 2023
Monitor games operations to ensure that house rules are followed and that employees provide prompt and courteous service.
February 18, 2023
Requires transporting, pushing, pulling, and maneuvering items weighing up to 15 lbs.
March 09, 2023
Completes all company required training within designated time frames.
March 15, 2023
Monitors compliance with all established company, departmental and regulatory agency rules and regulations, providing training feedback and disciplinary action regarding these rules and regulations.
March 20, 2023
Promote, develop and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met.
April 09, 2023
Assumes all responsibilities of the gaming floor in the absence of the Assistant Operations Shift Manager.
April 10, 2023
Controls and directs games in progress by monitoring and providing assistance and dealer correction.
April 29, 2023
Reviews daily audits, Internal Control Exception Reports (ICERs), audit documentation, and revenue journal entries for completeness and accuracy.
May 14, 2023