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As of August 01, 2026, the average salary for a Head of Customer Support in California is $244,933 per year, which breaks down to an hourly rate of $118.
However, a Head of Customer Support's salary can vary significantly. Here’s a look at the typical salary range:
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Head of Customer Support Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $266,394 | $22,200 | $5,123 | $128 |
| Average | $244,933 | $20,411 | $4,710 | $118 |
| 25th Percentile | $220,244 | $18,354 | $4,235 | $106 |
Pulse Games - Los Angeles, CA
Flux - San Francisco, CA
Flux Defunct - San Francisco, CA
Source One Payment Solutions - Commerce, CA
A Head of Customer Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Head of Customer Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Technical... Level Head of Customer Support | $100,841 |
| Technical... Level Head of Customer Support | $124,742 |
| Technical... Level Head of Customer Support | $163,159 |
| Technical... Level Head of Customer Support | $186,768 |
| Head of C... Level Head of Customer Support | $243,356 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Head of Customer Supports. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Head of Customer Support roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Energy & Utilities sectors offer the strongest compensation, at 20% above the average. In contrast, Head of Customer Support positions in Retail & Wholesale or MFG Nondurable typically offer lower base pay, as these industries often view Head of Customer Support as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $293,920 | $141.0 | 20% |
| Energy & Utilities | $293,920 | $141.0 | 20% |
| Financial Services | $293,920 | $141.0 | 20% |
| Pharmaceuticals | $293,920 | $141.0 | 20% |
| Software & Networking | $293,920 | $141.0 | 20% |
Understanding how a Head of Customer Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $266,394 | $22,200 | $5,123 | $128 |
| Average | $244,933 | $20,411 | $4,710 | $118 |
| 25th Percentile | $220,244 | $18,354 | $4,235 | $106 |
Ready to take the next step in your career? Browse thousands of current Head of Customer Support job openings on our job board. Use the search bar below to find your perfect match.
TradeJobsWorkForce
San Francisco, CA
TradeJobsWorkForce | San Francisco, CA
Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when n... more
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Managed Solution LLC
San Diego, CA
Managed Solution LLC | San Diego, CA
Job Description. Job Description. Description. Why clients love us. We are laser focused on delivering quality and excellence to our clients for their tech... more
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Continuum Resource Network
Foster City, CA
Continuum Resource Network | Foster City, CA
Job Description. Job Description. We are helping an on-demand, autonomous ride-hailing company hire Customer Support - Rider Operations to ensure the succe... more
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Senra Systems
Cypress, CA
Senra Systems | Cypress, CA
Job Description. Job Description. At Senra Systems, we believe that the future of manufacturing lies not in automation, but in configuration. We supercharg... more
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Outpatient, Inc
Danville, CA
Outpatient, Inc | Danville, CA
Job Description. Job Description. Outpatient App is a Health Workflow Automation platform for Health Systems, Military Health Systems, and families. We've ... more
3 Days Ago
Siteline
San Francisco, CA
Siteline | San Francisco, CA
Job Description. Job Description. ABOUT SITELINE. Siteline is a Series A SaaS startup in the construction space. We're a team of 25 full-time employees who... more
4 Days Ago
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